Dvetta Paul
Peyton
Summary
Forward-thinking with knowledge of Efile court systems, documents pertaining to cases that are filed with the courts. Good understand of many court rules and expectations. Organized, Dedicated to efficient conflict resolution and excellent services.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Asset Protection Coordinator
Bass Pro Shops
06.2023 - Current
- Improved compliance with company policies and procedures through regular audits, identifying areas for improvement and ensuring corrective action was taken.
- Investigated incidents of theft, fraud, or suspicious activity, gathering evidence and working closely with law enforcement to resolve cases effectively.
- Developed strong partnerships with store management teams to ensure consistent communication and alignment on asset protection initiatives.
- Tracked and analyzed data related to inventory shrinkage, identifying patterns and trends that informed future loss prevention strategies.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Contacted local authorities and apprehended shoplifters.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Response Team
Argus Security Group
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Responded quickly to emergency situations to assess and deflect issues.
Deputy Sheriff
El Paso County Sheriff's Office
01.2023 - 06.2023
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Gathered information and evidence to assist in solving crimes.
- Observed jail and inmate activity to maintain order and safety of Number inmates and guards.
- Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Store Manager
Luxottica
04.2022 - 01.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Analyzed and interpreted store trends to facilitate planning.
Receiving Clerk
Bass Pro Shops
10.2013 - 04.2021
- Double-checked cargo inventories and documentation for accuracy.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Regularly reviewed invoices and double-checked orders.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Worked with inventory managers and unloaders to plan deliveries.
Customer Service Representative Lead
Lowe's
01.2011 - 10.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained up-to-date knowledge of industry trends to better serve customers and offer innovative solutions.
Security Officer
CWDT, INC
05.2009 - 05.2012
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
- Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
- Provided first aid assistance when necessary, ensuring guest welfare while on the premises.
- Coordinated with local law enforcement agencies when needed, fostering strong relationships between the venue and authorities for improved safety outcomes.
- Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.
- Used metal detectors or performed pat-downs and bag searches.
Education
Associate of Science - Paralegal
National Paralegal College
Phoenix, AZ05.2024
Master Of Criminal Justice - Criminal Justice And Pre Law
Pikes Peak Community College
Colorado Springs, CO06.2023
Associate Degree In Nursing - Veterinary Medicine (Pre-Veterinarian)
Pima Medical Institute
Colorado Springs, Co 05.2010
High School Graduate -
Calhan High School
Calhan, CO05.2008
Skills
- Inventory Management
- Shift Scheduling
- Sales Tracking
- Employee Training
- Business Management Principles
- Staff Supervision
- Adobe Systems Adobe Photoshop
- Microsoft Excel
- Microsoft Windows
- Payroll Management
- Microsoft Outlook
- Verbal and Written Communication
- Multitasking and Organization
- Records Organization and Management
- Supply Ordering
- Management Team-Building
- Google Drive
- Customer Service
- Policies and Procedures
- Problem Anticipation and Resolution
- Store Merchandising
- Microsoft Internet Explorer
- Time Management
- Microsoft Office
- Leadership
- Documentation
- Policies and Procedures
- Problem Anticipation and Resolution
- Store Merchandising
- Microsoft Internet Explorer
- Time Management
- Microsoft Office
- Leadership
- Documentation
- Emergency Preparedness
- Incident Response
- Security management
- Physical Security
- Loss Prevention
- Customer Support
- CCTV Monitoring
- Inventory Control
- Team Training
- Public Safety
- Witness interviews
- Arrest procedures
- Physical Fitness
- Community policing
- Defensive Tactics
- Criminal Law
- De-Escalation Techniques
- Surveillance
- Emergency Management
- Interview techniques
- Crime Prevention
- Emergency Response
- Prisoner Transport
- Courtroom Testimony
- Gang knowledge
- Suspicious Activity Monitoring
Timeline
Response Team
Argus Security Group
06.2024 - Current
Asset Protection Coordinator
Bass Pro Shops
06.2023 - Current
Deputy Sheriff
El Paso County Sheriff's Office
01.2023 - 06.2023
Store Manager
Luxottica
04.2022 - 01.2023
Receiving Clerk
Bass Pro Shops
10.2013 - 04.2021
Customer Service Representative Lead
Lowe's
01.2011 - 10.2013
Security Officer
CWDT, INC
05.2009 - 05.2012
Associate of Science - Paralegal
National Paralegal College
Master Of Criminal Justice - Criminal Justice And Pre Law
Pikes Peak Community College
Associate Degree In Nursing - Veterinary Medicine (Pre-Veterinarian)
Pima Medical Institute
High School Graduate -
Calhan High School
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