Professional Summary
Overview
Work History
Education
Skills
Timeline

Dustin Collins

Whistle Express
Castle Rock
10
years of professional experience

Experienced IT and installation professional with a background in POS conversions, hardware replacement, and remote site support. Strong troubleshooting skills and a positive attitude support smooth installations and fast issue resolution. Focused on keeping operations running efficiently.

Work History

POS Conversion Installer

10 Months
Whistle Express | 01.2026 - Current
  • Followed work orders and supervisor directions to complete installations accurately.
  • Tested equipment functionality after installation, verifying readiness for customer use.
  • Installed new POS equipment and program tunnel controllers.
  • Assisted with remote support and troubleshooting with sites.

IT Supervisor

1 Year 7 Months
Drivenbrands | 01.2024 - 08.2025
  • Troubleshot network, hardware, and software incidents.
  • Installed or replaced new equipment as needed.
  • Remote support for locations when help was needed.

Greenfield Manager

1 Year 6 Months
Drivenbrands | 01.2023 - 07.2024
  • Managed the construction timeline for new builds.
  • Set up and prepared sites for grand opening.
  • Installed POS network and equipment for new sites.

New Unit Growth Acquisitions Lead

4 Years 2 Months
Drivenbrands | 01.2019 - 03.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Onboarded new employees and trained with new company policies.
  • Smoothly transitioned new locations and employees to a new company.

Site Manager

2 Years 3 Months
Drivenbrands | 10.2016 - 01.2019
  • Directed daily site operations, ensuring consistent service flow and customer satisfaction.
  • Monitored service quality, addressing issues promptly and maintaining repair standards.
  • Trained staff on safety protocols, customer communication, and company procedures.
  • Interviewed, hired, and trained new workers.

Education

Bachelor of Science - Computer Science

Metropolitan State University of Denver | Denver, CO | 01-2015

Skills

Attention to detail
Positive attitude
Equipment installation
Troubleshooting and testing
Hardware installation
Diagnostics and troubleshooting
Testing processes

Timeline

POS Conversion Installer

Whistle Express
01.2026 - CurrentRead More

IT Supervisor

Drivenbrands
01.2024 - 08.2025Read More

Greenfield Manager

Drivenbrands
01.2023 - 07.2024Read More

New Unit Growth Acquisitions Lead

Drivenbrands
01.2019 - 03.2023Read More

Site Manager

Drivenbrands
10.2016 - 01.2019Read More

Metropolitan State University of Denver

Bachelor of Science from Computer Science
Read More
Dustin Collins