Dulce Zavala
Denver
Summary
Strong prioritization, planning and critical thinking skills to multitask in fast-paced settings. Highly organized, diligent and adaptable to dynamic needs. Driven employee successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Crew Member
Jersey Mikes
06.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
N/a - N/a
STRIVE Prep Rise
Denver, COSkills
- Guest Services
- Employee Communications
- Multitasking and Time Management
- Customer Service
- Greeting Guests
- Bilingual in Spanish and English
Languages
Spanish and English
Native or Bilingual
Timeline
Server
Olive Garden
09.2024 - Current
Crew Member
Jersey Mikes
06.2023 - 08.2023
N/a - N/a
STRIVE Prep Rise
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Morgan ShieldsMorgan Shields
Hostess and Server at Olive GardenHostess and Server at Olive Garden
Ricardo MeseronRicardo Meseron
Bartender Trainer at Olive Garden - Darden RestaurantsBartender Trainer at Olive Garden - Darden Restaurants