Drake Wilcox
Aurora
Summary
Dynamic Sales Specialist with a proven track record at R.S. Hughes, adept in relationship selling and sales strategy development. Excelled in product recommendation and team collaboration, significantly enhancing customer satisfaction and sales outcomes. Skilled in inventory coordination and technical support, consistently identified new business opportunities, demonstrating a strong blend of hard and soft skills.
Overview
11
11
years of professional experience
Work History
Sales Specialist
R.S. Hughes
06.2019 - 10.2024
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Specialized in Vendor Managed Inventory.
Sales Associate
Pets Barn & Valley Feed Company
01.2014 - 05.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Educated customers on pet food & converted them to our in house brand.
- Maintained inventory.
- Managed a 3 person team of sales associates.
Education
High School Diploma -
Eastwood High School
El Paso, TXNo Degree - Science
Northwest Vista College
San Antonio, TXSkills
- Product recommendation
- Sales solution development
- Relationship selling
- Sales strategy development
- Account management
- Sales presentations
- Team collaboration
- Technical support
- Inventory coordination
- Complaint resolution
Accomplishments
- Managed the highest grossing store in San Antonio (8 in total) after 1 year of store opening & employment.
- Hired as an inside sales representative & promoted to purchasing sales specialist within 2 years.
- Promoted to lead SupplySight sales specialist and accepted offer to transfer to our Denver location.
- Grew our vendor managed inventory program by 300% within 2 years.
Timeline
Sales Specialist
R.S. Hughes
06.2019 - 10.2024
Sales Associate
Pets Barn & Valley Feed Company
01.2014 - 05.2019
High School Diploma -
Eastwood High School
No Degree - Science
Northwest Vista College
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