Donna Upchurch
Greenwood Village
Summary
Small business owner with a proven track record at managing a successful massage therapy practice with integrity and professionalism.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills as well as customer service skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Willing to travel and work flexible hours, including nights, weekends and holidays.
Overview
22
22
years of professional experience
Work History
Neuromuscular Therapist
Self-employed
01.2003 - Current
- Reduce recovery time for clients with targeted therapies and techniques following surgery or injury.
- Effectively managed a diverse caseload of clients presenting various neuromuscular conditions, ensuring timely treatment progression and goal achievement.
- Provide education to patients on self-care techniques for managing pain and improving overall wellness at home.
- Consistently receive positive feedback from clients regarding exceptional clinical skills, professionalism, and genuine compassion toward their wellbeing.
- Cultivated a strong reputation as a skilled and knowledgeable neuromuscular therapist through effective communication, leading to increased client referrals from satisfied clients and healthcare professionals alike.
Director of Business Development
Avanti Behavioral Heath
02.2023 - 11.2023
- Enhanced company's market presence through targeted networking events and by organizing promotional events within the behavioral health community.
- Cultivated strong relationships both internally and externally to optimize collaboration efforts across departments.
- Communicated directly with the behavioral health community and partners to build strong business networks and relationships.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Insurance Agent
Colonial Life & Accidental Insurance
08.2022 - 01.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customers quickly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
Education
Associate of Applied Science - Neuromuscular Therapy
Boulder College of Massage Therapy
Boulder, COSkills
- Ethics and professionalism
- Ability to stay calm and composed under pressure
- Excellent customer service and conflict resolution abilities
- Teamwork and collaboration in a diverse environment
- Multi-tasking and time management
- Strong communication and interpersonal skills
- Enthusiastic about learning
- Dedicated to lasting career
Timeline
Director of Business Development
Avanti Behavioral Heath
02.2023 - 11.2023
Insurance Agent
Colonial Life & Accidental Insurance
08.2022 - 01.2023
Neuromuscular Therapist
Self-employed
01.2003 - Current
Associate of Applied Science - Neuromuscular Therapy
Boulder College of Massage Therapy
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