Donna Lowery
Grand Juntion
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Library Technician
Zhuhai International School
12.2018 - 06.2021
- Enhanced library user experience by providing efficient customer service and assistance with various resources.
- Streamlined book circulation process by maintaining an organized and accurate database of materials.
- Assisted patrons in locating materials, enabling them to conduct research more effectively.
- Collaborated with librarians to develop informative and engaging displays to promote library resources.
- Trained new Library Technicians, ensuring they were familiar with library policies and procedures for optimal performance.
- Ensured a welcoming environment by maintaining clean and orderly spaces within the library.
- Provided technical support to patrons using computers, printers, and other equipment within the facility.
- Processed incoming materials efficiently, expediting their availability for patron use.
- Implemented new shelving strategies that maximized available space without compromising ease of access for patrons.
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
- Catalogued and sorted books and library materials.
Front Desk Secretary
WBS Coatings
03.2016 - 07.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Reduced office supply expenses by diligently monitoring inventory levels and placing orders when necessary.
- Demonstrated attention to detail in booking travel arrangements for executives, including flights, accommodations, and transportation logistics.
- Supported administrative tasks such as filing, data entry, and scheduling appointments, contributing to smooth daily operations.
- Improved office organization by meticulously maintaining records and updating the database system regularly.
- Served as a reliable resource for company information.
- Assisted in the onboarding process for new employees by preparing necessary paperwork and providing orientation materials.
- Managed confidential information securely by strictly following company protocols regarding sensitive documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed records to quickly handle all documentation for prescreening prospective employees, updated all company vehicle support documentation i.e. insurance, registration, and maintenance
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Primary English Teacher
Private English Education Center
09.2014 - 12.2014
- Supported students in developing social skills through structured activities.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Taught students subject-specific material.
- Implemented project-based learning activities
- Increased student engagement by utilizing various teaching methods, including group activities, multimedia presentations.
- Prepared and implemented lesson plans covering required course topics.
After-School Tutor
Self
01.2014 - 04.2014
- Improved students' overall academic performance by providing one-on-one tutoring in various subjects.
- Motivated student towards learning and studying to build self-confidence.
- Created engaging study materials to help reinforce key concepts for better retention.
- Supported student with helpful study habits.
- Responded to email and telephone requests to provide students with specific information.
- Motivated students with accurate feedback and positive reinforcement.
- Assisted student in developing study skills and strategies.
Department Secretary
Education/Pharmacy/Hospitalist Department, St. Mary’s Hospital
10.2001 - 11.2012
- Prepared and organized documentation and other materials as needed for meetings, conferences, travel arrangements and expense reports
- Entered medical codes in billing database per physician coded
- Supervised volunteer staff
- Assisted in screening and interviewing potential new hires, prepared student internship’s paperwork
- Data entry for employee educational requirements
- Built educational materials
- Trained and assisted employees with computer software and peripheral hardware
- Maintained office scheduling, coordinated appointments and events calendars
- Composed, typed, and distributed meeting agendas and minutes, correspondence, and reports
- Provided administrative support for departments
- Answered, screened, and appropriately directed all incoming calls.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Created and updated records and files to maintain document compliance.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Administrative Assistant
Time Trend, Inc.
03.2001 - 10.2001
- Prepared and organized documentation and other materials as needed for meetings, conferences, travel arrangements and expense reports
- Maintained office scheduling, coordinated appointments and events calendars
- Composed, typed, and distributed meeting agendas and minutes, correspondence, and reports.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Provided office administrative support.
- Answered, screened, and appropriately directed all incoming calls.
Administrative Assistant
Private Contractor
01.2001 - 03.2001
- Prepared and organized documentation and other materials as needed for meetings, conferences, travel arrangements and expense reports
- Composed, typed, and distributed meeting agendas and minutes, correspondence, and reports
- Provided administrative support for departments
Secretary/Receptionist
Alexander Capital Management Group
12.1994 - 12.1999
- Prepared and organized documentation and other materials as needed for meetings, conferences, travel arrangements and expense reports
- Maintained office scheduling, coordinated appointments and events calendars
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Answered, screened, and appropriately directed all incoming calls.
Executive Secretary
Newmont Gold Company
05.1994 - 12.1994
- Prepared and organized documentation and other materials as needed for meetings, conferences, travel arrangements and expense reports
- Maintained office scheduling, coordinated appointments and events calendars
- Composed, typed, and distributed meeting agendas and minutes, correspondence, and reports
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Coordinated travel arrangements and bookings for executive staff.
- Filed paperwork and organized computer-based information.
- Answered, screened, and appropriately directed all incoming calls.
Education
Administrative Assistant Certificate -
Barnes Business College
Denver, CODiploma -
Manzano High School
Albuquerque, NMSkills
- Extensive software knowledge including Microsoft Windows, Word, Excel, Outlook, PowerPoint, familiar with Access
- Use of 10-key, fax machines, copiers, and office equipment
- Familiar with all HIPPA compliance requirements
- Quintessential office administrative and supervisory skills
- Data Entry for Medical billing and Library World to import publications into database
- Exemplary organizational skills
- Knowledge of English, grammar, and spelling
- Ability to learn new procedures, software, and hardware quickly
Biking, swimming, crafting
Enjoy taking bike trips with husband and riding around town. Like to swim for exercise. I design and create jewelry using gemstones. Scrapbooking and making cards.
Languages
French
Native or Bilingual
Spanish
Elementary
Timeline
Library Technician
Zhuhai International School
12.2018 - 06.2021
Front Desk Secretary
WBS Coatings
03.2016 - 07.2018
Primary English Teacher
Private English Education Center
09.2014 - 12.2014
After-School Tutor
Self
01.2014 - 04.2014
Department Secretary
Education/Pharmacy/Hospitalist Department, St. Mary’s Hospital
10.2001 - 11.2012
Administrative Assistant
Time Trend, Inc.
03.2001 - 10.2001
Administrative Assistant
Private Contractor
01.2001 - 03.2001
Secretary/Receptionist
Alexander Capital Management Group
12.1994 - 12.1999
Executive Secretary
Newmont Gold Company
05.1994 - 12.1994
Administrative Assistant Certificate -
Barnes Business College
Diploma -
Manzano High School
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