Donald Lyle

As a food and food service delivery driver, I ensure timely and safe delivery of products while maintaining strong customer relationships. I operate a tractor-trailer or straight truck on local and OTR routes, adhering to DOT regulations.

Tasks:

• Safely drive and operate trucks on local, OTR, shuttle, and overnight routes.

• Ensure food and food-related products are delivered and unloaded on time and in good condition.

• Maintain compliance with DOT regulations and company policies while representing the company to customers.

As a Delivery Supervisor, I managed daily operations, safety, and compliance for Delivery Associates, ensuring adherence to regulations and company procedures. I coordinated schedules, managed labor and supplies, and worked on improving efficiency and service quality.

Tasks:

• Supervise and ensure compliance with safety, regulations, and company procedures for Delivery Associates.

• Manage labor hours, budgets, and supplies, and organize work schedules and extra shifts.

• Visit customer locations to resolve issues, assess service quality, and maintain communication with associates.

As an Operations Manager, I oversaw the safe, accurate, and timely selection and loading of outbound products while ensuring facility security at night. I trained and developed Night Warehouse Supervisors, fostered teamwork, and managed daily operations to meet deadlines and customer needs.

Tasks:

• Supervise and train Night Warehouse Supervisors on policies, procedures, and problem resolution.

• Develop and communicate daily load operation plans, ensuring timely truck completion and adherence to weight restrictions.

• Manage the hiring, training, review, discipline, and termination of night warehouse personnel.

As a Training Supervisor, I managed the warehouse training process, focusing on the first 90 days of new-hire development and assessing performance through key indicators. I coordinated training sessions, provided coaching, and tracked progress to ensure associates’ success and engagement.

Tasks:

• Oversee new-hire onboarding and multi-week training, including classroom and on-the-job instruction.

• Assess performance based on key indicators such as productivity, quality, safety, and job knowledge.

• Facilitate mentoring programs, provide coaching, and track progress at 30, 60, and 90 days to ensure goal attainment.