
Dedicated Physical Security Service Technician with expertise in equipment installation, troubleshooting systems, and emergency response planning. Proven ability to enhance customer satisfaction through prompt service and effective communication.
Responded to emergency maintenance requests, ensuring timely on-call support.
Maintained professionalism in client interactions, receiving consistent positive feedback.
Minimized operational costs through efficient inventory management of spare parts and tools.
Installed new equipment and explained operation and routine maintenance to customers.
Interpreted equipment diagrams and blueprints to understand mechanical and electrical systems.
Contributed to revenue growth by identifying sales opportunities during site visits.
Increased customer satisfaction through prompt on-site support for technical issues.
Optimized route planning for service calls, maximizing daily visits without sacrificing quality.