Don Dobbs
Colorado Springs
Summary
I relocated to Colorado after spending the years 2019 to 2022as primary caregiver for my parents, who suffered from dementia. During that time I was solely responsible for home and yard maintenance, medical needs and appointments, grocery shopping and cooking, estate management and finances for both parents. From 1986 to 2008 I specialized in nuclear and industrial security and training.
Overview
10
10
years of professional experience
Work History
Sales Associate
Robert’s Furniture
05.2016 - 09.2018
- Set sales floor to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Tour Guide
Maximum Guided Tours
03.2015 - 04.2018
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Conducted thorough research on cultural landmarks to ensure accuracy and depth in storytelling.
Family Service Counselor
Service Corporation International
08.2008 - 05.2016
- Maintained detailed case documentation for accurate record-keeping purposes while adhering to confidentiality standards and ethical practices.
- Helped clients select markers and memorial options.
- Supported families on day of interment to resolve any problems and answer questions.
- Enhanced family communication by conducting effective counseling sessions and implementing tailor-made solutions.
- Coordinated paperwork and required records to meet all business and legal requirements.
Education
No Degree - Business Administration And Management
Thomas Nelson Community College
Hampton, VASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Conflict resolution
- Store opening and closing
- Sales expertise
Timeline
Sales Associate
Robert’s Furniture
05.2016 - 09.2018
Tour Guide
Maximum Guided Tours
03.2015 - 04.2018
Family Service Counselor
Service Corporation International
08.2008 - 05.2016
No Degree - Business Administration And Management
Thomas Nelson Community College
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