Motivated and results-driven professional with experience in consultative sales, customer service, and regulated, high-accountability environments. Recognized as a proactive self-starter and go-getter who consistently takes initiative, seeks out solutions, and follows through to completion. Experienced in building trust with clients, identifying needs, and clearly explaining complex information to support informed decision-making. Demonstrates strong attention to detail, accuracy, and professionalism when handling sensitive information and documentation. Thrives in fast-paced settings, balancing multiple priorities while maintaining a high standard of service, reliability, and accountability. Committed to continuous improvement and delivering value through hard work, adaptability, and a client-first mindset.
Overview
5
5
years of professional experience
3
3
Certifications
1
1
year of post-secondary education
Work History
Investigative Intern
Denver Medical Examiners Offi
10.2025 - Current
Assisted medicolegal investigators with case documentation, decedent information collection, and forensic scene reporting
Performed detailed administrative tasks, including data entry, case log updates, and evidence-related paperwork, with 100% confidentiality compliance
Supported serology and laboratory workflows by preparing materials, organizing samples, and maintaining chain-of-custody accuracy
Observed and assisted with investigative procedures, collaborating with law enforcement, medical staff, and forensic professionals
Maintained professionalism in high-pressure, sensitive environments while upholding ethical and legal standards
Garden Department Lead
The Home Depot
03.2022 - 10.2025
Led daily operations for a high-volume department, supervising and supporting 12+ associates
Served as the primary escalation point for complex customer concerns, delivering effective, policy-compliant resolutions
Coordinated service installations, scheduling, and follow-ups to ensure customer expectations were met
Maintained accurate documentation related to inventory, services, and operational reporting
Trained and coached team members on customer service standards, safety procedures, and compliance requirements
Recognized with 20+ Homer Awards for consistently delivering exceptional customer service and exceeding performance expectations
Demonstrated a strong customer-first mindset, earning repeated recognition for professionalism, reliability, and service quality
Sales & Client Consultant
DaBella Exteriors LLC
09.2020 - 05.2021
Conducted in-home consultations with homeowners to assess needs, budgets, and long-term goals
Presented customized exterior home improvement solutions, clearly explaining products, pricing, and timelines
Built rapport and trust with clients during high-value purchasing decisions through transparent communication
Owned the sales process from initial lead engagement through contract completion and follow-up
Addressed customer questions and objections professionally while maintaining ethical, needs-based sales practices
Maintained accurate documentation, contracts, and customer records throughout the sales cycle
Collaborated with installation and project teams to ensure smooth handoff and successful project execution
Operated in a goal-driven, performance-based environment requiring persistence, adaptability, and follow-through
Manager, Performance-based Assessment at National Board of Medical Examiners (NBME)Manager, Performance-based Assessment at National Board of Medical Examiners (NBME)