Domaniece Armenta

Compassionate and dedicated Caregiver with experience providing personal care, emotional support, and assistance with daily living activities for elderly, disabled, or recovering individuals. Skilled in maintaining client safety, monitoring health conditions, and promoting comfort and independence.

• Assisted clients with daily living activities, including bathing, dressing, grooming, toileting, and mobility support.
• Prepared nutritious meals and assisted with feeding when necessary.
• Administered medications and monitored clients’ health conditions according to care plans.
• Provided companionship and emotional support to improve clients’ well-being and quality of life.
• Assisted with light housekeeping duties, including laundry, cleaning, and organizing living spaces.
• Accompanied clients to medical appointments, errands, and social activities.
• Monitored and reported changes in physical, mental, or emotional health to family members and healthcare professionals.
• Maintained accurate records of care provided, medication schedules, and client progress.
• Ensured a safe, clean, and comfortable environment for clients.
• Supported clients in maintaining independence while respecting their dignity and privacy.

Skills:

• Personal Care Assistance
• Patient Monitoring
• Mobility Support
• Meal Preparation
• Communication Skills
• Time Management
• Compassion and Empathy
• Dementia and Alzheimer’s Care

As a DoorDash delivery driver responsibilities are for picking up food orders from restaurants and delivering them to DoorDash customers in a timely manner. Duties include accepting delivery requests through the DoorDaah app, navigating to restaurant locations, ensuring the correct items are picked up, and maintaining the quality of food during transit. Requirements are needed to communicate with customers regarding delivery status and address any issues that may arise. Additionally, as a driver needing to manage time effectively, follow local traffic laws, and maintain a clean and safe vehicle to ensure a positive customer experience.

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Caregiver providing essential support and assistance to individuals who may be elderly, disabled, or recovering from illness. Duties typically include helping with daily activities such as bathing, dressing, grooming, and meal preparation and monitoring health conditions. As caregivers often offer companionship, emotional support, and engage in activities that promote mental well-being. Additionally, may assist with household tasks, manage schedules for appointments, and communicate with healthcare professionals to ensure the well-being of those in care.

• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Provided mobility assistance such as walking and regular exercising.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

As a security hospital officer being responsible for ensuring the safety and security of patients, staff, and visitors within the healthcare facility. Duties typically include monitoring and controlling access to the premises, conducting regular patrols, responding to incidents or emergencies, maintaining surveillance systems, enforcing hospital policies, and assisting in crisis management. Duties were also to collaborate with medical staff and law enforcement when necessary, ensuring a safe environment conducive to patient care. Documentation of incidents and maintaining a detailed report of activities are also key responsibilities.

• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Being a Walmart eCommerce shopper my responsibility was for selecting and preparing online grocery orders for customers. My duties included accurately picking items from the store shelves based on customer orders, checking for product availability, ensuring quality and freshness, and packing items securely for delivery or pickup. I also managed inventory levels, restock items as needed, ensure cleanliness and organization in the shopping area, and uphold customer service standards by addressing any concerns or inquiries. Additionally, I was also required to operate technology systems for order management and assist with returns or exchanges.

• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.

Decker brand call center representative responsible for assisting customers with inquiries related to products and services offered by the Decker brand, typically specializing in footwear and outdoor gear. Duties include answering customer calls, providing product information, processing orders, handling returns or exchanges, and addressing customer complaints or concerns. Maintaining thorough the understanding of the brand's offerings and promotions, ensure high-quality customer service, documenting interactions in the customer management system, and follow up with customers as needed to enhance satisfaction and loyalty. Additionally, collaborate with other departments to resolve issues and improve the overall customer experience.

• Created and maintained detailed database to develop promotional sales.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
• Responded proactively and positively to rapid change.

Thrift store associate responsible for various tasks that support the store's daily operations and customer service initiatives. Duties typically included organizing and sorting donated items, pricing merchandise, maintaining a clean and organized store environment, assisting customers with inquiries, and providing support during the checkout process. Associates are also involved in restocking shelves, preparing items for display, and sometimes handling cash or processing transactions. Additionally, help implement store promotions and contribute to inventory management by tracking and reporting sales trends and inventory levels. Ultimately, the goal was to create a positive shopping experience for customers while supporting the store's mission, often related to charitable causes.

• Answered questions about store policies and addressed customer concerns.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

As security guard at an Apple Store was responsible for maintaining a safe and secure environment for employees and customers. Duties include monitoring entrance and exit points, conducting regular patrols of the store premises, and observing customer behavior to prevent theft or any suspicious activity. Assisting in enforcing store policies, providing excellent customer service, and addressing any security incidents or emergencies, such as medical situations or disturbances. Additionally, security guard may be tasked with managing crowd control during busy periods and collaborating with local law enforcement if necessary, all while ensuring a welcoming atmosphere that aligns with the Apple brand.

• Responded quickly to incidents and assessed active situations for security concerns.
• Completed full building and grounds patrols to spot and investigate concerns.
• Investigated suspicious activities and persons to maintain security of premises.

Walmart produce associate responsibilities ensuring the freshness and quality of fruits and vegetables in the store. Duties include receiving and inspecting deliveries of produce, stocking shelves, and arranging displays to attract customers. In addition to monitoring inventory levels, rotate stock to minimize spoilage, and assist customers by answering questions or providing recommendations. Produce associates were expected to maintain cleanliness in the produce section, adhere to health and safety standards, and ensure that all items are properly labeled and priced. Additionally, assisting in managing seasonal displays and promotions as needed.

• Developed and implemented strategies to increase customer satisfaction and engagement.
• Listened to customer needs and desires to identify and recommend optimal products.

Toddler assistant in a daycare center is responsible for supporting the lead teacher in caring for and educating young children, typically ages one to three. Duties include supervising toddlers during various activities, assisting with meal and snack preparations, helping with diaper changes and potty training, and ensuring a safe and nurturing environment. Engaging children in age-appropriate activities, facilitate playtime, and encourage social interactions among toddlers. Additionally, toddler assistant may help maintain cleanliness in the classroom, communicate with parents about their child's progress, and support the overall curriculum by implementing learning activities that promote development in areas such as motor skills, language, and socialization.

• Supported classroom activities, tutoring, and reviewing work.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Freddy’s Frozen Custard trainer is responsible for onboarding and training new team members to ensure they understand and can perform their duties effectively within the restaurant. Duties include teaching employees about menu items, food preparation processes, customer service standards, and health and safety protocols. Trainer was to conduct training sessions, demonstrate proper techniques for food handling and equipment use, and provide ongoing support and feedback to new hires. Helping create a positive team environment, encourage adherence to operational policies, and monitor performance to ensure quality service aligned with Freddy’s standards. Additionally, trainer assists with day-to-day operations, including serving customers and preparing food, as needed.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Developed and implemented successful onboarding program.