Dirion Hutchins
Grand Junction
Summary
Results-oriented Youth Services Security Instructor specializing in conflict de-escalation, incident documentation, and effective communication in high-pressure environments. Developed strong communication skills and customer engagement strategies as a Brand Ambassador, fostering connections with diverse audiences and generating qualified leads. Committed to maintaining safety and security while delivering exceptional service and support.
Overview
5
5
years of professional experience
Work History
YSSI
State Of Colorado Department Of Human Services
10.2025 - Current
- Supervised youth in a secure residential facility while ensuring safety and security.
- Monitored behavior and used de-escalation and conflict resolution techniques.
- Led recreational activities and supported youth development programs.
- Maintained accurate documentation, including daily logs and incident reports.
- Responded to emergencies and crisis situations using approved intervention techniques.
Brand Ambassador
Renewal By Anderson
04.2021 - 09.2025
- Represented the company at retail locations, community events, and trade shows.
- Engaged with homeowners to identify home improvement needs and explain products.
- Generated qualified leads by scheduling in-home consultations for sales representatives.
- Built rapport with customers through professional communication and customer service.
- Maintained product knowledge and accurately answered questions about window and door solutions.
- Assisted with event setup, promotional displays, and marketing materials.
Receptionist
All Pets Center
04.2024 - 05.2025
- Managed front desk operations, ensuring efficient appointment scheduling and client communications.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated with veterinary staff to facilitate smooth patient flow and improve service delivery.
- Maintained accurate records in electronic management system, enhancing data integrity and accessibility.
Education
Bachelor of Arts - Criminal Justice
Colorado Mesa University
Grand Junction, CO2022
Associate of Arts - Criminal Justice
Fort Scott Community College
Fort Scott, KS2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
Timeline
YSSI
State Of Colorado Department Of Human Services
10.2025 - Current
Receptionist
All Pets Center
04.2024 - 05.2025
Brand Ambassador
Renewal By Anderson
04.2021 - 09.2025
Bachelor of Arts - Criminal Justice
Colorado Mesa University
Associate of Arts - Criminal Justice
Fort Scott Community College