Dion Arellano
Centennial
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong work ethic drives me to consistently exceed expectations and deliver results.
Overview
19
19
years of professional experience
Work History
City Mail Carrier
United States Postal Service
08.2023 - Current
- Handled mail and packages with care to prevent damage during delivery.
- Adhered strictly to USPS policies regarding parcel handling procedures, ensuring safe transportation and preservation of contents at all times during transit.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Employed GPS and other navigational tools to find shortest routes to locations.
Maintenance Supervisor
South Suburban Parks & Recreation
11.2015 - 08.2023
- Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
- Completed projects and tasks to maintain operations throughout entire facility.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored maintenance scheduling and reported maintenance team information to management.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Helped team members use supplies efficiently to achieve department objectives and reduce waste.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Maintenance Supervisor
South Suburban Parks & Recreation
09.2010 - 11.2015
- Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Implemented improved training procedures to better develop new personnel.
Front Desk Supervisor
South Suburban Parks & Recreation
09.2005 - 11.2015
- Managed guest check-in and check-out procedures, reservations and payments. Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
- Developed lasting relationships with guests that built loyalty and drove revenue.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Education
High School Diploma -
Delnorte High School
Del Norte, CO1988-05-01
Bachelor of Arts - Human Performance & Sport (Kinesiology)
Metropolitan State University of Denver
Denver, CO12.1998
Skills
- Time Management
- Communication
- Problem Solving Abilities
- Excellent Customer Service
- Training & Development
- Critical thinking
- Work ethic
- Positive Attitude
- Leadership
- Team Oriented
Timeline
City Mail Carrier
United States Postal Service
08.2023 - Current
Maintenance Supervisor
South Suburban Parks & Recreation
11.2015 - 08.2023
Maintenance Supervisor
South Suburban Parks & Recreation
09.2010 - 11.2015
Front Desk Supervisor
South Suburban Parks & Recreation
09.2005 - 11.2015
High School Diploma -
Delnorte High School
Bachelor of Arts - Human Performance & Sport (Kinesiology)
Metropolitan State University of Denver
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