Dimitrious Johnson
Lakewood
Summary
Knowledgeable Dispatcher with 5 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Staples
12.2019 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Driver/Dispatcher Coordinator
Factory auto parts
02.2016 - 11.2019
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Delivered goods and services to customers on time and in excellent condition.
- Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
College Assistant
Hunter College
04.2010 - 09.2014
- Assessed system operations to identify potential areas requiring maintenance services.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Maintained compliance with internal and regulatory safety standards.
- Coordinated product, tool and equipment inventories and maintained tracking records.
- Collaborated with housing director to assess organizational equipment performance needs.
Education
Associate of Arts - Film Production
Miami International University of Art And Design
Miami, FLSkills
- Shipping and receiving
- Invoice verification
- Inventory organization
- Map reading abilities
- Critical thinker
- Computer-based dispatch systems
- Working collaboratively
- Computer skills
- Training & Development
Timeline
Delivery Driver
Staples
12.2019 - 01.2024
Driver/Dispatcher Coordinator
Factory auto parts
02.2016 - 11.2019
College Assistant
Hunter College
04.2010 - 09.2014
Associate of Arts - Film Production
Miami International University of Art And Design
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