Dillon Fontenot
Aurora
Summary
Dynamic restaurant leader with expertise in operations management, team training, and inventory control. Proven track record of enhancing customer engagement, driving efficiency, and implementing strategies that improve overall restaurant performance.
Overview
11
11
years of professional experience
Work History
Restaurant Leader
Raising Canes
Denver, CO
07.2015 - Current
- Directed daily operations to ensure compliance with health and safety standards.
- Trained and mentored staff to enhance customer service quality and efficiency.
- Developed and implemented strategies to improve overall restaurant performance.
- Managed inventory control, reducing waste through effective stock management practices.
- Conducted regular performance evaluations to drive team development and accountability.
- Analyzed sales data to identify trends and deploy Crewmembers and Managers alike optimally
- Fostered a positive work environment, encouraging teamwork and collaboration among staff members.
- Executed marketing initiatives to increase local brand awareness and customer engagement.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
No Degree - Computer Science
University of Louisiana At Lafayette
Lafayette, LASkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Shift management
- Customer-oriented
- Organization and prioritization
- Staff scheduling
- Adaptable
- Employee retention
- Supervisory skills
Timeline
Restaurant Leader
Raising Canes
07.2015 - Current
No Degree - Computer Science
University of Louisiana At Lafayette