Diego Mauricio Carvajal Hortua
Computer Systems Engineer
7973 NW 21st ST. Doral, Florida
Summary
Dynamic and team-oriented IT Project Manager with more than 20 years of experience in all phases of it development, from supporting hardware and software, development and asset management, to small, medium and large project leadership, 3+Bilingual Spanish-English, Innovative and driven with passion for delivering high-quality work and products.
Overview
21
21
years of professional experience
14
14
years of post-secondary education
5
5
Certificates
Work History
IT Project Manager
External Development and Support Engineer
EMCALI-EICE ESP
Cali, VALLE
03.2006 - Current
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Provide IT technical support end users in 24/7 uptime environment.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
- Patched software and installed new versions to ensure proper software function.
- Development of front end client server applications and Electronic Data Interfaces for backend systems on Linux.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Monitored systems in operation and quickly troubleshoot errors.
CEO
NEWTECH SYSTEMS LTDA
CALI, VALLE
01.2002 - Current
- Lead development software teams, solving bottle necks and doing advising to achieve projects goals and fulfill customer needs.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Represented organization at industry conferences and events.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Formulated and executed strategic initiatives to improve product offerings.
IT Project Director
Red de Occidente SA
Cali, Valle,Colombia
02.2019 - 02.2021
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Trained personnel on use of IT tools and applications.
- Developed and introduced IT strategies to improve operational efficiency.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
IT Project Manager
Newred Consortium
Cali, Valle
03.2015 - 12.2016
- Ensure Cartographic Quality Data and Processing for Maintaining an updating Natural GAS GIS network for the entire city of Cali,Colombia for GDO Colombian public service enterprise.
- Led and managed staff of 16 team members engaged in administering complex IT SIG DATA plattform.
- Project management roadmap to define project objectives, timelines and milestones.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Education
High School Diploma -
01.1981 - 12.1986
English Licensed Translator - Foreign Languages Education
01.1987 - 12.1988
College Degree - Computer & Information Systems Engineering
1989.07 - 1995.12
Skills
Advanced problem solving
undefinedAccomplishments
- 5 (five) Software Patents Registered in Colombia.
- Collaborated with team of 16 in the achievement of Natural Gas GIS Network Data and Systems Update for the City of Santiago de Cali-2016.
- 2nd Place Awarded Development by Colombian's Goverment IT's Office-2012 https://www.cali.gov.co/planeacion/publicaciones/49581/ventanilla_al_constructor_segundo_mejor_proyecto_de_gobierno_en_lnea_del_pas/
- 15 years of development, supporting and uninterrupted function of the Online Payment Collecting Application of EMCALI-EICE Cali's Public Services Enterprise, with more than 100 millions of transactions checked.
Certification
Licensed English Translator- [1987-1988]
12-1988
[Scrum Fundamentals], [Certiprof] 64 hours
06-2019
Scrum Master,Certiprof, 64hours
07-2023
Scrum , Product Owner, 64 hours
07-2023
Gis Analyst ,FOZ Spatial Lab Smithsonian Institute of Virginia, USA
10-2007
Soccer, Gym
Loved Playing Soccer, when i was younger i was able to do it semiprofessionally, nowadays i enjoy teaching young people what i learned as a Field Manager too.
"Strength does not come from physical capacity. It comes from an indomitable will", my preferred Gym Motivation Phrase.
Timeline
Scrum Master,Certiprof, 64hours
07-2023
Scrum , Product Owner, 64 hours
07-2023
[Scrum Fundamentals], [Certiprof] 64 hours
06-2019
IT Project Director - Red de Occidente SA
02.2019 - 02.2021
IT Project Manager - Newred Consortium
03.2015 - 12.2016
Gis Analyst ,FOZ Spatial Lab Smithsonian Institute of Virginia, USA
10-2007
External Development and Support Engineer - EMCALI-EICE ESP
03.2006 - Current
CEO - NEWTECH SYSTEMS LTDA
01.2002 - Current
San Buenanventura University - College Degree, Computer & Information Systems Engineering
1989.07 - 1995.12
Licensed English Translator- [1987-1988]
12-1988
Quintanilla English Academy - English Licensed Translator, Foreign Languages Education
01.1987 - 12.1988
German Nieto - High School Diploma,
01.1981 - 12.1986
IT Project Manager -
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