Accomplished Sales Supervisor with a proven track record at CONSUMER SALES SERVICES, adept in customer relationship management and negotiation. Elevated team's conversion rate through expert closing techniques and strategic sales leadership. Excelled in surpassing sales targets and fostering client relationships, showcasing exceptional multitasking and persuasion skills.
- Promoted to the position of supervisor, overseeing and leading a team of sales agents.
- Coordinated the implementation of sales strategies and ensured the achievement of individual and group objectives.
- Provided continuous feedback, performance evaluations, and support for the professional development of team members.
- Conducted outbound calls to offer gas and electricity services to potential clients.
- Developed skills in identifying customer needs and adapted sales strategies accordingly.
- Successfully met and exceeded established sales objectives, demonstrating effective persuasion skills.
- Specialized in the final phase of the sales process, focusing on closing deals with interested clients.
- Developed advanced objection-handling techniques and skills to close deals effectively.
- Contributed to the increase in the team's conversion rate.
Customer Relationship Management