Diego Medina
Boulder
Summary
Dynamic and results-driven professional with extensive experience at Raising Canes, specializing in team leadership and food safety. Proven track record in enhancing customer satisfaction through effective coaching and mentoring. Skilled in critical thinking and staff retention strategies, fostering a culture of excellence and continuous improvement within the team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crewmember Trainer
Raising Canes
06.2022 - 08.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Provided constructive feedback to crew members, facilitating professional growth and development.
- Enhanced team efficiency by conducting thorough crew member training sessions.
Education
Bachelor of Science - Molecular, Cellular, And Developmental Biology
University of Colorado At Boulder
Boulder, CO05-2027
High School Diploma -
Chaparral High School
Parker05-2023
Skills
- Health and safety regulations
- Food safety understanding
- Workplace safety
- Team leadership and supervision
- Coaching and mentoring
- Staff retention strategies
- Mentorship
- Critical Thinking
- Problem Solving
- Customer service
Certification
- Certified Trainer, Raising Canes - 2 years
Languages
Spanish
Professional Working
Timeline
Crewmember Trainer
Raising Canes
06.2022 - 08.2024
Bachelor of Science - Molecular, Cellular, And Developmental Biology
University of Colorado At Boulder
High School Diploma -
Chaparral High School
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