Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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DIEGO FERNANDO MUÑOZ RONDON

Cartagena de Indias

Summary

I'm a proactive, organized, and responsible professional with strong communication and teamwork skills. I consider myself an empathic, resourceful, and persuasive person who combines creativity with a solid willingness to learn. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Servicios Logísticos Cartagena S.A.S
Cartagena De Indias
09.2024 - Current
  • Demonstrated professionalism when resolving challenging customer interactions.
  • Provided accurate information about products and services to customers.
  • Handled tasks such as managing paperwork, keeping databases updated, and creating reports.
  • Answered customer inquiries via phone, email, and chat.
  • Completed day-to-day duties accurately and efficiently.

INVENTORY ANALYST

DISTRIBUCIONES PHARMASER
Cartagena de Indias
09.2023 - 12.2023
  • Preparation of detailed reports on inventory entries, exits, and updates, ensuring precise categorization and efficient resource management
  • Adjustment of shortages and surpluses to improve inventory accuracy
  • Operation of specialized tools for inventory counting and physical stocktaking
  • Execution of inventory counts in the departments of Bolívar, Atlántico, Magdalena, and Córdoba
  • Preparation of reports on fixed assets at various distribution points

INVENTORY ASSISTANT

EMPRESA CI RECYCLABLES
Cartagena de Indias
12.2021 - 05.2023
  • Physical inventory counts to ensure the accuracy and availability of materials
  • Allocation of material costs to optimize financial management
  • Recording transactions in the system to maintain effective and up-to-date inventory control
  • Preparation of detailed reports on entries, exits, and updates
  • Adjustments and reclassifications of materials to ensure proper categorization and usage
  • Support in inventory counts for operations in Bogotá

Education

Certification in Professional and Business English - English Language

INTERNATIONAL LANGUAGE ACADEMY OF CANADA
TORONTO, CANADA
08-2024

Bachelor of Business Administration and Management - International Business

UNIVERSIDAD DE CARTAGENA
CARTAGENA DE INDIAS
12-2023

Fundamental of Excel For Business -

UNIVERSIDAD AUSTRAL
04.2022

Skills

  • Experienced with Microsoft Office Tools
  • Time And Resources Management
  • Zeus Inventory Software
  • Marketing Knowledge
  • Independent Learning
  • Teamwork
  • Assertiveness
  • Adaptability
  • Multi-task management

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Customer Service Representative

Servicios Logísticos Cartagena S.A.S
09.2024 - Current

INVENTORY ANALYST

DISTRIBUCIONES PHARMASER
09.2023 - 12.2023

INVENTORY ASSISTANT

EMPRESA CI RECYCLABLES
12.2021 - 05.2023

Certification in Professional and Business English - English Language

INTERNATIONAL LANGUAGE ACADEMY OF CANADA

Bachelor of Business Administration and Management - International Business

UNIVERSIDAD DE CARTAGENA

Fundamental of Excel For Business -

UNIVERSIDAD AUSTRAL

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DIEGO FERNANDO MUÑOZ RONDON