Diego Diaz

Leadership role and responsibility for light mechanics and sheet/paint processes. Management of outsourced personnel, guaranteeing on-time delivery of work, meeting KAVAK quality standards, of all vehicles processed in the areas; guarantee compliance with daily KPIs such as total number of vehicles delivered, maximum time the vehicle remains in the process, number of vehicles pending processing Ensure staff presenteeism and manage administrative issues to ensure smooth production flow Control of vehicle entries and exits and closing of work orders; generation of work orders to request diagnosed auto parts for change, sending evidence to the control tower area for approval and/or cancellation.Monitoring of quality, safety, cost and environmental metrics on a dashboard (Key Metrics)
Supervision of the personnel in charge, ensuring the correct application of quality standards, and compliance with order and cleanliness in the work areas (5s).

• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

• Technically responsible for the entire inspection process of vehicles that enter the CDA.(Automotive Diagnostic Center).
• Ensure compliance with the regulations issued by the ministries of Transportation and Environment, Housing and Territorial Development as well as other competent authorities regarding technical and mechanical inspection.
• Guarantee the operation of the Automotive diagnostic center; Review the failure logs of track equipment and computer equipment; direct and coordinate the operational staff (inspectors) of the Automotive diagnostic center.
• Enforce the guidelines issued by the General Management
  Inform the administration about the activities and performance of the Automotive diagnostic center.
• Control the effective use of human, physical, financial and technological resources.
• Objectively supervise the knowledge and correct application of the regulatory specifications and the procedures and instructions of the personnel involved in the inspection and take action if deviations are found or Lack of training.
• Review and analyze the results of the inspection and if inconsistencies are found, evaluate the need to re-inspect a vehicle.
• Delivery of mechanical technical inspection certificates and signed inspection results.
• Manage staff shifts.

Reception of used and agency vehicles (0 km), to carry out inventory and deliver to the assembly area to begin the armoring process, review of vehicles leaving the assembly area for verification in route testing, airtightness test and verification of 350 points, to ensure assembly quality, verification of fault warning lights, erasing DTCs and programming of modules and functions, ensuring the correct operation and aesthetic condition of the vehicle; Delivery of the vehicle to the client after completing the armoring process, delivery of technical information and explanation of the operation of the systems attached to the armor (communication speaker, safety pins, ballistic grid, armor level); updating the vehicle entry and exit database, preparing a monthly report on repetitive failure items and corrective measures.

• Led root cause analysis initiatives that resulted in significant reduction in recurring defects.
• Standardized inspection criteria across multiple product lines, ensuring consistent quality evaluation and control.
• Developed and maintained quality assurance procedure documentation.

• Reception of failures and disagreements from SITP mobile operators; communicating to maintenance technicians, managing and providing solutions to them; management of the workshop's technical and operational personnel, management of preventive and corrective maintenance campaigns; preparation and monitoring of mobile documentation and expiration dates based on data; monitoring and updating bus resumes, empty mileage and odometer reports for all buses, preparation of planned and unplanned work orders using JD Edwards ERP software (Oracle); verification of daily fleet checklist and mobile documentation; management of spare parts and maintenance activities in the central workshop.
• Preparation of fleet departure reports and operation status during the day; disciplinary and damage reports for buses assigned to the yard.

• Review and approve work orders in the quality area, to verify that the work performed by the technicians and the attached documentation are complete; Carry out road tests on JAGUAR, RANGE ROVER AND LAND ROVER brand vehicles, after technical interventions, to evaluate dynamic behavior and verify possible malfunctions.
• Check the quality of the sheet and paint work
• Prepare records and statistics about internal and external returns, generating reports to the workshop manager and factory auditors, and continuous improvement reports.

• Review work orders in the final control area, to verify that the electromechanical, sheet/painting work performed by the technicians, and the attached documentation are complete; Carry out road tests on BMW and MINI brand vehicles, after technical interventions, to evaluate dynamic behavior and verify possible malfunctions.
• Give approval on the work carried out on the work order and keep a statistical record on internal returns and compliance with BMW quality standards.
• Reduced customer complaints with thorough testing and prompt resolution of identified issues.
• Validated new methods and equipment to properly integrate improved strategies into quality control processes.

• Tuning, fault diagnosis using diagnostic equipment tools (WDS, MDS), balancing, wheel alignment, electromechanical preparations of new vehicles, diagnosis and repair of electrical and electronic elements and systems, appraisals of used vehicles, repair of engines and manuals/automatic gearshift.
• Mileage reviews according to scheduled maintenance indicated by the factory (MAZDA), review and maintenance of suspension, steering, transmission, and brake systems.
• Maintained accurate records of maintenance activities, repairs performed, and parts replaced for traceability purposes.