Diego Cerda
Avon
Summary
Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
4
4
years of professional experience
Work History
Loss Prevention Officer
The Ritz-Carlton Hotel Company
11.2024 - 08.2025
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Observed video surveillance systems for prompt emergency response.
- Conducted daily store walk-throughs to identify potential security risks.
Golf Maintenance Assistant
Cordillera Valley Club
06.2024 - 10.2024
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
- Assisted with landscaping, repairs, and facility up keeping
- Operated tools and equipment
Stocking and Unloading
Walmart
09.2021 - 04.2024
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Excellent communication skills, both verbal and written.
Education
GED -
CMC
Edwards, CO10-2025
Skills
- BIlingual: English & Spanish
- Maintenance & Manuel labor
- Basic tools & Equipment Knowledge
- Safety awareness & Emergency Response
- Costumer service & Guest Assistance
- Team player with high work ethic
- Ability to learn quickly & take direction
- Physical stamina & reliability
Languages
Spanish
Native or Bilingual
Timeline
Loss Prevention Officer
The Ritz-Carlton Hotel Company
11.2024 - 08.2025
Golf Maintenance Assistant
Cordillera Valley Club
06.2024 - 10.2024
Stocking and Unloading
Walmart
09.2021 - 04.2024
GED -
CMC