Diana Carolina Velez Vanegas
Business
London
Summary
Successful Executive with over 3 years of demonstrated ability in delivering mission-critical results in the marine insurance industry. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Discipline, forward-thinking and ambitious team leader talented at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Claims and Recovery Executive
St Clement Risk Managemeny Ltd
06.2021 - Current
- Manage and facilitate claims process by negotiating and settling complex claims between underwriters, brokers, insurers, insureds, third parties and other legal entities.
- Identify claims with third-party recovery potential and execute subrogation actions.
- Assessment of terms and conditions stated on slips to determine the coverage of policies.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Operations Coordinator
Quality Freight Ltd
01.2019 - 09.2020
- Coordinate shipping operations from and to Northern Ireland by elaborating relevant documents such as bills of lading and managing the operation from origin until final destination.
- Improved the communication between companies and their service suppliers such as maritime lines, origin ports, and customs enhancing the efficiency of the exportation processes.
Export Coordinator
CI Tropical S.A.S.
02.2016 - 04.2018
- Directed the operation area at CI Tropical involving the full process of export of bananas from the origin to different destination ports in Europe
- Reduced the time of processing and delivering various crucial exportation documents needed at the entrance and exit of ships in various countries
Operations Assistant
Agencia de Cargo Internacional CEA Cargo S.A.S.
05.2015 - 06.2016
- Worked co-operatively and flexibly as part of a busy team during peak exportations at CEA Cargo S.A.S., contributing to business targets
- Performed the export operations by sea and air of general cargo and dangerous cargo
Apprentice
ICOLTRANS LTDA.
01.2014 - 12.2014
- Learned how to use and facilitate delivery processes of merchandise while tracking and reporting the tasks that took place.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
Education
LLM - International Maritime Law
Swansea University
Swansea 04.2020 - 01.2021
First-class honours - International Business
Universidad Catolica Luis Amigo
Medellin, Colombia 01.2009 - 01.2015
Skills
- Spanish - Native speaker
- English - Upper intermediate
- Microsoft Office
- Word
- PowerPoint
- Excel
- ECF
- Motivation
- Customer relations
- Vendor negotiations
- Team player
- Problem resolution
- Interpersonal skills
- Team leadership
Timeline
Claims and Recovery Executive
St Clement Risk Managemeny Ltd
06.2021 - Current
LLM - International Maritime Law
Swansea University
04.2020 - 01.2021
Operations Coordinator
Quality Freight Ltd
01.2019 - 09.2020
Export Coordinator
CI Tropical S.A.S.
02.2016 - 04.2018
Operations Assistant
Agencia de Cargo Internacional CEA Cargo S.A.S.
05.2015 - 06.2016
Apprentice
ICOLTRANS LTDA.
01.2014 - 12.2014
First-class honours - International Business
Universidad Catolica Luis Amigo
01.2009 - 01.2015
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