Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Education and Training
References
Affiliations
Languages
Timeline
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Diana Waldron

Westminster

Summary

Professional with proven expertise in coordinating and delivering impactful training programs. Known for fostering strong team collaboration and adapting to changing needs to ensure optimal outcomes. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated while offering excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Possesses skills in curriculum development, instructional design, and performance analysis. Reliable and results-driven, consistently enhancing organizational effectiveness through targeted training initiatives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Peer Network & Training Coordinator

Advocates for Recovery Colorado
05.2024 - Current
  • Analyzed training needs by conducting surveys and focus groups with staff.
  • Updated training content regularly to reflect industry trends and best practices.
  • Collaborated with department heads to align training initiatives with business objectives.
  • Conducted workshops to foster teamwork and collaboration among participants.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Developed engaging instructional materials, including presentations, handouts, and interactive activities.
  • Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.

Care Navigator Lead

Denver Health Hospital
07.2020 - 05.2024
  • Coordinated appointments with primary care providers, specialists, and other medical personnel.
  • Facilitated communication between patients and care teams by acting as a liaison.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Maintained detailed records of client feedback and treatment plans to present personalized care.

Patient Management Leader/Clinical Care Liaison

Centennial Peaks Hospital
05.2013 - 05.2020
  • Educated and counseled patients and caregivers on medication usage, disease management and diagnoses.
  • Facilitated communication between patients and care teams by acting as a liaison.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Assisted with patient admissions, discharges and transfers.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Trained and oriented new staff to crisis management and milieu management.
  • Facilitated psychoeducational groups for patients in acute care.
  • Answered phones and responded to inquiries from patients or family members.
  • Worked collaboratively with other healthcare professionals to provide quality care for patients.

Education

Bachelor of Science - Psychology

Metropolitan State University of Denver
Denver, CO
05-2026

Skills

  • Resource Identification
  • Cultural Competency
  • Registration and Scheduling
  • Building Rapport and Credibility
  • Calm and Effective Under Pressure
  • Knowledge of Community Services and Programs
  • Administrative and Office Support
  • Evaluating Quality of Care
  • Documenting and Recording Information
  • Database Management
  • Report Writing
  • Staff Management
  • Presentation Development
  • Project Oversight
  • Administrative Support
  • Calendar Management
  • Verbal and written communication
  • Coaching and mentoring
  • Virtual training
  • Presentation

Accomplishments

  • Heroes of the Heart Award through Denver Health.
  • Compassionate Care Award through Denver Health.
  • Reimagine Wellness Pitch Winner.
  • Stakeholder for nations third mobile methadone unit.

Certification

  • Basic Life Support and AED certified.
  • First Aid in Opioid Overdose Response.
  • Certified Addiction Technician.
  • Entry Level Project Management Certified.

Education and Training

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References

References available upon request.

Affiliations

  • Recovery Community Organization

Languages

English
Native or Bilingual

Timeline

Peer Network & Training Coordinator

Advocates for Recovery Colorado
05.2024 - Current

Care Navigator Lead

Denver Health Hospital
07.2020 - 05.2024

Patient Management Leader/Clinical Care Liaison

Centennial Peaks Hospital
05.2013 - 05.2020

Bachelor of Science - Psychology

Metropolitan State University of Denver
Diana Waldron