Diana Torres-Arellano
Denver
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Legal Assistant/Immigration Paralegal
Kolko & Casey P.C.
09.2022 - Current
- Work under supervision of Attorney and Senior Paralegal
- Drafted legal correspondence, pleadings, and discovery documents for attorney review.
- Conducted legal research to support case preparation and strategy development.
- Assisted in case preparation by compiling evidence and creating exhibit lists.
- Maintained billing records and tracked expenses related to ongoing cases.
- Trained junior staff on office procedures and document management systems.
- Implemented process improvements that enhanced workflow efficiency within the legal team.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Managed case files to ensure timely access and organization of legal documents.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Production Assistant
Home Mortgage Alliance
06.2019 - 09.2022
- Coordinated production schedules to ensure timely completion of mortgage processing tasks.
- Streamlined document management processes, enhancing efficiency in loan application handling.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Personal Banker
Wells Fargo
12.2016 - 06.2019
- Building and managing lifelong customer relationships
- Understanding customers’ financial needs
- Selling retail banking products and servicing customers and prospects
- Provide broad base of financial and credit services
- Develop and maintain relationships with Wells Fargo partners
- Demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals
- Manages customer portfolio, services relationships and cross-sells all products and services.
Education
Associate of Applied Arts - Business Accounting
Community College of Aurora
05.2017
Accounting/Marketing
Metropolitan State University of Denver
Denver, COSkills
- Bilingual (English and Spanish)
- Leadership Skills
- Problem Solving
- Critical Thinker
- Communication skills
- Administrative support
- Client service and support
- Scheduling/Planning
Certification
- Business and Computer Technology
- Business Office Skills
- Public Notary
Timeline
Legal Assistant/Immigration Paralegal
Kolko & Casey P.C.
09.2022 - Current
Production Assistant
Home Mortgage Alliance
06.2019 - 09.2022
Personal Banker
Wells Fargo
12.2016 - 06.2019
Associate of Applied Arts - Business Accounting
Community College of Aurora
Accounting/Marketing
Metropolitan State University of Denver