Diana Ludan
Denver
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Host
Grateful Gnome
01.2025 - 03.2025
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system effectively to optimize seating arrangements.
- Maintained cleanliness and organization of front-of-house areas throughout shifts.
- Collaborated with servers to streamline guest service and enhance dining experience.
Server
Marriot Hotel
12.2024 - 03.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, demonstrating strong time management and multitasking abilities.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery during peak hours.
- Trained new servers on menu offerings, service protocols, and company standards.
Server
Joey Restaurants
04.2024 - 08.2024
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Front Desk Receptionist
Trum Royal
11.2023 - 02.2024
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Front Desk Receptionist
Solea Beaty Salon
02.2022 - 06.2023
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Bachelor of Science - Language Interpretation And Translation
Ukraine
UkraineSkills
- Food inspection
- Beverage Preparation
- Food Delivery
- Order Management
- Menu knowledge
- Performance Improvement
- POS operation
- Service prioritization
- Positive and professional
- Team player mentality
- Adaptable to change
- Guest relations
Languages
Ukrainian
Native or Bilingual
Timeline
Host
Grateful Gnome
01.2025 - 03.2025
Server
Marriot Hotel
12.2024 - 03.2025
Server
Joey Restaurants
04.2024 - 08.2024
Front Desk Receptionist
Trum Royal
11.2023 - 02.2024
Front Desk Receptionist
Solea Beaty Salon
02.2022 - 06.2023
Bachelor of Science - Language Interpretation And Translation
Ukraine