Dewa Gede Nanda Paramarta
Denver
Summary
Dynamic and results-driven server with extensive experience at Several Five Start Hotel and Country Club , consistently achieving high customer satisfaction through exceptional service and effective time management. Proficient in POS systems and adept at enhancing guest experiences, I excel in fast-paced environments, identifying operational improvements to elevate service quality.
Overview
7
7
years of professional experience
Work History
In Room Dinning Server
St Regis Aspen Resort
04.2024 - 04.2025
- Assisted in menu development, incorporating guest feedback to create an enticing selection of options.
- Proactively identified opportunities for operational improvements, contributing suggestions to management for consideration.
- Consistently exceeded performance goals by effectively managing time and workload during peak periods.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Pick up call from the that want order from their room
Server
Snowmass Club
03.2021 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Tokyo Harbour Habachi and Sushi
02.2019 - 03.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Handle gues in habachi area and dinning on same time
Server Assistant
Omni Hotels & Resorts
03.2018 - 01.2019
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
Bachelor - Hotel, Resort And Restaurant Management
Bali State Politechnic
Bali , Indonesia 06.2020
Hight Scoool - Culiinary Art
Triatmajaya Cullinary Hight School
Bali , Indonsia05.2016
Skills
- Customer Service (Consistently achieved 95% customer satisfaction ratings through personalized service and attention
- Hard skills: Include skills like payment processing, POS system proficiency, beverage preparation, and food handling certifications
- Soft skills: Highlight communication, customer service, time management, problem-solving, and adaptability
Timeline
In Room Dinning Server
St Regis Aspen Resort
04.2024 - 04.2025
Server
Snowmass Club
03.2021 - 04.2024
Server
Tokyo Harbour Habachi and Sushi
02.2019 - 03.2021
Server Assistant
Omni Hotels & Resorts
03.2018 - 01.2019
Bachelor - Hotel, Resort And Restaurant Management
Bali State Politechnic
Hight Scoool - Culiinary Art
Triatmajaya Cullinary Hight School
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