Devon Agee
Colorado Springs,CO
Summary
Dynamic Owner/Operator at Superior Lawn Care Service, adept in operations management and strategic planning. Successfully enhanced customer satisfaction through effective team training and innovative marketing strategies, resulting in a significant increase in brand awareness. Proven ability in inventory management and fostering strong supplier relationships to optimize costs and service delivery.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
13
13
years of professional experience
Work History
Owner/Operator Lawn Care
Superior Lawn Care Service
05.2012 - 11.2024
- Managed daily operations, ensuring quality service delivery to clients.
- Developed and implemented efficient lawn maintenance schedules for residential properties.
- Supervised a team of technicians, providing training and support for service excellence.
- Established strong customer relationships, addressing inquiries and resolving issues promptly.
- Enhanced marketing strategies through community engagement and online presence development.
- Analyzed service performance metrics to identify areas for process improvement.
- Coordinated seasonal staffing needs, recruiting skilled labor to meet business demands.
- Oversaw inventory management, optimizing supplies to reduce costs and waste.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Staffing
- Operations oversight
- Negotiation
- Strategic planning
- Payroll processing
- Inventory management
- DOT compliance
- Performance analysis
Timeline
Owner/Operator Lawn Care
Superior Lawn Care Service
05.2012 - 11.2024