Destiny Zambrano
Medical Record Specialist
Colorado Springs,CO
Summary
Detail-oriented Medical Record Specialist adept at managing patient confidentiality and ensuring compliance with regulations. Skilled in medical records management and effective communication, I excel in quality reviews and information retrieval, contributing to enhanced operational efficiency and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Medical Record Specialist
Enhabit Home Health
08.2024 - Current
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Car Wash Attendant
Quick Quack Car Wash
05.2024 - 08.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Contributed to increased sales by upselling additional services such as waxing and detailing.
Retail Sales Associate
JCPenney
08.2023 - 05.2024
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
Team Member
Einstein Bagels
08.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Retail Sales Associate
Ross Dress for Less
05.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs.
Education
District 70 Online
Pueblo West, United StatesSkills
Patient confidentiality
Office administration
Quality reviews
Medical records management
Information retrieval
Timeline
Medical Record Specialist
Enhabit Home Health
08.2024 - Current
Car Wash Attendant
Quick Quack Car Wash
05.2024 - 08.2024
Retail Sales Associate
JCPenney
08.2023 - 05.2024
Team Member
Einstein Bagels
08.2022 - 12.2022
Retail Sales Associate
Ross Dress for Less
05.2022 - 08.2022
District 70 Online
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