Destiny Vecellio
Castle Rock
Summary
Dynamic and dependable professional with a strong work ethic, experienced in customer service and office support. At Takoda Tavern, I enhanced guest satisfaction through attentive service and effective problem-solving. Proficient in data entry and document management, I consistently maintained organization and accuracy in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Babysitter
Self-employeed
04.2025 - Current
- Engaged children in educational activities to promote cognitive development.
- Supervised outdoor play to ensure safety and encourage physical activity.
- Created daily schedules to establish routines for children.
- Communicated effectively with parents regarding children's progress and activities.
- Implemented behavior management techniques to address conflicts among children.
- Monitored children's health and emotional well-being during care.
- Maintained a safe and clean environment to promote healthy living.
Server
Takoda Tavern
08.2024 - 04.2025
- Provided attentive service by anticipating customer needs and ensuring satisfaction throughout dining experience.
- Assisted in training new staff on menu offerings, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Processed customer payments accurately using the point-of-sale system, ensuring seamless transactions.
- Resolved customer complaints efficiently, enhancing overall guest satisfaction and loyalty.
Diesel Cashier
Loves Truck Stop
04.2019 - 09.2021
- Processed cash and card transactions efficiently to ensure accurate cash handling.
- Maintained organized fuel inventory records to support operational efficiency.
- Collaborated with team members to streamline point-of-sale operations.
- Trained new staff on cash handling procedures and customer service protocols.
- Resolved customer inquiries promptly to enhance satisfaction and loyalty.
- Monitored fuel pump functionality to prevent service interruptions.
- Conducted daily cash reconciliations to maintain financial accuracy.
- Conducted regular price checks to ensure accuracy in pricing signage and product placement on the sales floor.
- Proactively identified and reported any fuel pump issues or malfunctions to ensure timely resolution and minimal downtime.
- Provided excellent customer service by addressing concerns, resolving issues, and exceeding expectations during every interaction.
- Effectively communicated with truck drivers/customers regarding their specific needs related to diesel fueling.
- Contributed to increased sales by upselling promotional items and suggesting additional purchases.
- Maintained a clean and organized store environment for enhanced customer experience.
- Managed cash register operations, ensuring accurate accounting of transactions and proper handling of cash, credit cards, and other payment methods.
- Assisted in training new employees on store procedures and best practices for delivering outstanding customer service experiences.
- Handled high-pressure situations during peak hours with patience and professionalism to maintain a smooth flow of service.
- Answered phone calls and returned voicemails.
Office Helper
Trigon
01.2016 - 12.2016
- Coordinated office supplies inventory, ensuring timely restocking and organization.
- Performed data entry tasks with attention to detail to maintain accurate records.
- Processed incoming and outgoing mail, ensuring accurate delivery to intended recipients.
- Maintained organized filing systems for documents to enhance accessibility and retrieval.
- Enhanced staff productivity by performing general clerical tasks such as photocopying, faxing, and data entry.
Education
High School Diploma -
El Reno HS
El Reno, OKSkills
- Problem-solving
- Strong work ethic
- Dependability
- Reliability and punctuality
- Critical thinking
- Attention to detail
- Scheduling and planning
- Document management
- Maintaining confidentiality
- Proofreading
- Scheduling
- File organization
- Organizing and categorizing
- Data entry
Timeline
Babysitter
Self-employeed
04.2025 - Current
Server
Takoda Tavern
08.2024 - 04.2025
Diesel Cashier
Loves Truck Stop
04.2019 - 09.2021
Office Helper
Trigon
01.2016 - 12.2016
High School Diploma -
El Reno HS