Destiny Rodriguez
Denver
Summary
Dedicated professional with a background in optical specialization, seeking to transition into a marketing position. Proven skills in customer engagement, sales strategies, and product knowledge, with a strong emphasis on delivering exceptional service and building long-term client relationships. Adept at leveraging analytical thinking to understand market trends and consumer behavior, and passionate about creating compelling marketing campaigns that drive brand awareness and growth. Eager to bring a unique perspective and innovative ideas to a dynamic marketing team.
Overview
8
8
years of professional experience
Work History
Sr. Optical Specialist, Lead
Visionworks
01.2019 - Current
- Provided exceptional customer service, addressing patient inquiries promptly and professionally.
- Assisted in training new staff members on optical equipment usage, product knowledge, and customer service best practices.
- Enhanced patient satisfaction by providing personalized optical solutions and recommendations.
- Educated patients on the proper use, care, and maintenance of eyeglasses and contact lenses.
- Maintained a safe, clean, and organized environment to increase patient comfort.
- Applied sales and service expertise to promote contacts, glasses, sunglasses, and accessories to office customers.
Sales Associate
Nike, Denver Premium Outlet
09.2018 - 11.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Answering customer inquiries regarding Nike goods and services
- Maintaining knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Host/Server, Cashier, Lead
Boondocks Food and Fun, Back Porch Restaurant
10.2016 - 09.2018
- Lead team members through daily tasks, ensuring customer satisfaction.
- Ensure that the expectations of guests are met for birthday parties and food service.
- Ensure that guests receive excellent customer service.
- Processed credit card, cash, and gift certificate payments and provide change for cash transactions.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Bachelor of Science - Marketing
Metropolitan State University of Denver
Denver, CO05-2023
Associate of Arts - Business
Front Range Community College
Westminster, CO05-2020
High School Diploma -
Pomona High School
Arvada, CO05-2017
Skills
- Customer service
- Time management
- Teamwork and collaboration
- Computer skills
- Team leadership
- Multitasking Abilities
- Sales techniques
- Creative Development
- Variety of marketing skills
- Development and rollout of campaign concepts
Timeline
Sr. Optical Specialist, Lead
Visionworks
01.2019 - Current
Sales Associate
Nike, Denver Premium Outlet
09.2018 - 11.2018
Host/Server, Cashier, Lead
Boondocks Food and Fun, Back Porch Restaurant
10.2016 - 09.2018
Bachelor of Science - Marketing
Metropolitan State University of Denver
Associate of Arts - Business
Front Range Community College
High School Diploma -
Pomona High School
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