Results-oriented leader with strong background in guiding teams, exceeding targets, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Daycare Assistant
Little Mama's Daycare
08.2022 - Current
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Promoted learning and social development through structured and unstructured playtime.
Built constructive and open relationships with families with forthright yet friendly communication.
Contributed to positive parent-teacher relationships through effective communication and regular updates on children's progress.
Ensured compliance with state daycare regulations, maintaining high standard of care.
Provided support and guidance to children in conflict resolution.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Employment Specialist
AllHealth Network
11.2021 - 04.2022
Assisted clients with completing job applications and submitting resumes to improve interview chances.
Established strong relationships with local employers to match clients with suitable job opportunities.
Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
Recognized client employment barriers and devised strategies to resolve.
Provided regular updates on clients' progress to internal team members, ensuring a cohesive approach to service delivery and timely intervention when necessary.
Managed a diverse caseload of individuals from various backgrounds, tailoring services based on unique needs and circumstances.
Community Corrections Case Manager
Corecivic
01.2021 - 09.2021
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of residents' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for residents experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address resident needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Collaborated with multidisciplinary teams to address resident needs and formulate tailored support strategies.
Fostered open lines of communication with residents' families and support networks, involving them in the case management process as appropriate.
Partnered with physicians, social workers, activity therapists, nutritionists, and parole/officers to develop and implement individualized care plans and documented resident interactions and interventions in electronic charting systems.
Community Corrections Security I
CoreCivic
11.2019 - 12.2020
Completed full building and grounds patrols to spot and investigate concerns.
Assisted visitors and customers to provide directions, answer questions and meet requests.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Completed detailed incident reports to provide accurate documentation of security events for future reference.
Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Patrolled commercial property and associated parking lot.
Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
Collaborated with law enforcement and emergency responders during critical situations, enhancing overall response strategy.
Maintained detailed logs of all security-related incidents, which helped in improving security protocols.
Participated in ongoing security training to stay updated on best practices and emerging threats, improving personal and team effectiveness.
Marketing Manager
Richmond Marketing Solutions
08.2019 - 11.2019
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Managed social media accounts for optimal audience engagement and increased online presence.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Increased brand awareness by developing and implementing strategic marketing campaigns.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Marketing Management
Las Vegas Premier Marketing
05.2019 - 07.2019
Evaluated competitor activities within the industry to stay informed about market trends and best practices in relationship marketing management.
Mentored junior team members in best practices for communications and marketing management.
Provided training and guidance to team members regarding best practices in proximity marketing management.
Championed innovative ideas that contributed to the overall success of various marketing campaigns, earning recognition among peers as a thought leader in the field of database marketing management.
Fostered a culture of continuous improvement by implementing best practices across all aspects of channel marketing management processes.
Worked closely with marketing management to develop and execute community relations activities.
Supported visual merchandising initiatives by rearranging product layouts as directed by management or marketing materials provided from headquarters.
Continually sought out professional development opportunities by attending conferences or workshops relevant to the field of marketing management.
Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
Sales Guest Service Representative
Destination XL
11.2018 - 05.2019
Assisted guests with clothing modifications, resolving any issues promptly and professionally.
Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Resolved guest complaints diplomatically to maintain a positive company reputation and high customer satisfaction rates.
Developed strong rapport with returning guests to foster loyalty and repeat business.
Enhanced guest satisfaction by providing exceptional customer service at the front desk.
Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Accounting Assistant
General Accounting
01.2015 - 12.2016
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Expedited invoice processing with effective communication between internal departments and external vendors
Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
Reduced processing errors by implementing new system of double-checking entries.
Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
Medical Research Intern
James R Berenson Inc
05.2014 - 07.2014
Trained new team members on laboratory techniques and safety protocols, promoting a safe working environment for all staff members.
Interpreted complex statistical analyses to draw meaningful conclusions from large datasets.
Maintained detailed records of experimental procedures and results, ensuring transparency and replicability in future investigations.
Attended seminars under direction of scientific director.
Completed research, compiled data, and assisted in timely reporting.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Conducted literature reviews to identify relevant research articles and support project objectives.
Attended meetings and presentations to learn project details.
Participated in regular meetings with project stakeholders for clear communication of progress updates and addressing concerns promptly.
Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.
Strengthened research validity by implementing rigorous quality control procedures for data collection.
Education
Bachelor's - Business Management
Colorado State University
Greenwood Village, Co
05.2019
Bachelor's - Business Management, Business Marketing, Accounting, Social Work
Grambling State University
Grambling, La
08.2017
Skills
Early childhood education
Health and safety
Activities planning
Social development
Active listening
Effective communication
Problem-solving abilities
Teamwork and collaboration
Multimedia educational software
Event planning
Youth mentoring
Team Training
Timeline
Daycare Assistant
Little Mama's Daycare
08.2022 - Current
Employment Specialist
AllHealth Network
11.2021 - 04.2022
Community Corrections Case Manager
Corecivic
01.2021 - 09.2021
Community Corrections Security I
CoreCivic
11.2019 - 12.2020
Marketing Manager
Richmond Marketing Solutions
08.2019 - 11.2019
Marketing Management
Las Vegas Premier Marketing
05.2019 - 07.2019
Sales Guest Service Representative
Destination XL
11.2018 - 05.2019
Accounting Assistant
General Accounting
01.2015 - 12.2016
Medical Research Intern
James R Berenson Inc
05.2014 - 07.2014
Bachelor's - Business Management
Colorado State University
Bachelor's - Business Management, Business Marketing, Accounting, Social Work