Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Miranda

Edgewater

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

11
11
years of professional experience

Work History

Server

Benihana
Broomfield
07.2021 - 11.2025
  • Provided exceptional service to high volume of daily customers.
  • Delivered outstanding customer service in high-pressure dining environment, enhancing guest satisfaction.
  • Managed POS terminals for efficient order entry, bill splitting, and total calculations, streamlining service process.
  • Executed accurate cash transactions in compliance with company procedures, ensuring financial integrity.
  • Maintained cleanliness and organization of dining area and utensils.
  • Followed health safety guidelines when preparing and serving food products.

Server/Shift Supervisor

Patxi's Pizza
Denver
11.2014 - 01.2021
  • Delivered excellent customer service to enhance overall dining experience.
  • Resolved customer complaints promptly to improve satisfaction and foster repeat business.
  • Assisted in training new servers on menu items and service standards.
  • Handled cash transactions and processed payments efficiently.
  • Ensured cleanliness and organization of dining area and service stations to create a welcoming environment.

Education

High School Diploma -

DC21
Denver, CO
05-2017

Skills

  • Customer service
  • Sales pitching
  • Effective communication
  • Phone etiquette
  • Empathy and patience
  • Problem solving
  • Conflict resolution
  • Goal oriented
  • Target achievement

Timeline

Server

Benihana
07.2021 - 11.2025

Server/Shift Supervisor

Patxi's Pizza
11.2014 - 01.2021

High School Diploma -

DC21
Desiree Miranda