Desiree Landeros
Denver
Summary
Detail-oriented professional with over 10 years of experience in customer service and operations. Known for resolving inquiries with patience and empathy while maintaining high standards of cleanliness and efficiency. Eager to contribute to team success and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Cashier, Prep
Grandpas Burger Haven
Denver, CO
11.2019 - 09.2024
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and complaints, ensuring satisfaction and repeat business.
General Manager
Tomahawk Truck Stop
Watkins, CO
08.2007 - 06.2018
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Developed and implemented strategies to enhance customer satisfaction and service efficiency.
- Managed inventory control processes, optimizing stock levels to reduce waste and improve cash flow.
- Led training programs for staff, fostering a culture of continuous improvement and professional development.
Education
GED -
West High School
Denver, COSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
Timeline
Cashier, Prep
Grandpas Burger Haven
11.2019 - 09.2024
General Manager
Tomahawk Truck Stop
08.2007 - 06.2018
GED -
West High School