Desiree Ferris

Office Assistant

Lee's Hardwood Flooring

07.2014 - Current

Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Contributed to a positive work environment by fostering open communication among colleagues.
Increased customer satisfaction by providing professional and courteous front desk support.
Prepared and edited documents to produce precise, accurate and professional communication.
Improved data accuracy, entering and updating records in database with keen eye for detail.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Strengthened relationships with existing clients through attentive follow-up communication postpurchase.
Maintained a visually appealing showroom, organizing displays to showcase products effectively.
Supported inventory management, conducting periodic checks and ensuring accurate records of available stock.
Enhanced customer experience by efficiently managing showroom appointments and welcoming visitors with a professional demeanor.
Accounts receivable tracking, enabling timely collection of payments from clients after purchase completion.
Promoted efficient workflow by multitasking and prioritizing tasks in a fast-paced showroom environment.
Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
Maintained in-depth understanding of all available brands and types of flooring available to customers.
Discussed pricing, additional charges, and payment plans during sales process.
Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
Developed a loyal customer base by consistently exceeding expectations and delivering outstanding service throughout the entire sales process.
Reconciled processed invoices against purchase orders, identifying discrepancies and resolving issues promptly.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted in the creation and implementation of project timelines, ensuring timely completion of all tasks.
Managed inventory of supplies, ensuring proper storage and easy accessibility during remodel projects.
Consistently met deadlines through effective time management skills and strong work ethic.

Summary

Overview

Work History

Office Assistant

Education

High School Diploma -

Skills

Timeline

Office Assistant

High School Diploma -

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