Desiree Archuleta
Colorado Springs
Summary
About me: I am known for being a fast learner, for working well with various personalities, and for my outgoing personality and communication skills. I am adaptable and driven with a strong work ethic and an ability to thrive in team-based or individually motivated settings. I am eager to begin my new career and excited to make a positive and immediate impact as a part of your ever-growing team.
Overview
8
8
years of professional experience
Work History
Optician
Americas Best Contacts And Eyeclasses
Colorado Springs
02.2025 - Current
- Guided customers in selecting optimal eyewear tailored to specific prescription needs for improved satisfaction.
- Fitted eyeglasses and contact lenses to ensure proper alignment and comfort.
- Collaborated with optometrists to verify prescriptions and resolve customer concerns.
- Educated clients on proper care and use of eyewear products for optimal performance.
- Resolved customer complaints by adjusting and repairing eyewear, enhancing overall customer experience.
- Streamlined insurance claims processing to ensure seamless transactions for eyewear purchases.
- Maintained inventory of frames, lenses, and contact lens supplies for efficient operations.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Sales Associate
Platte Furniture
01.2022 - 02.2025
- Managed cash transactions over $20,000 with precision.
- Team building, working with a full staff on the sales floor and our warehouse team.
- Fostered team morale through effective team-building exercises.
- Learning the color wheel to assist clients in finding furniture best suited to them.
- Familiarization with different cleaning products and their intended purposes for obtaining the best possible results.
- Delegated transit routes for deliveries while familiarizing with area codes up to Denver and Pueblo.
The Joint Chiropractic Office
01.2021 - 01.2022
- Provided support to chiropractors by preparing and cleaning treatment areas, maintaining patient records, and providing confidentiality for the clientele.
- Handling billing and insurance processes, and ensuring a positive patient experience.
- Promoting holistic health through spinal manipulation and musculoskeletal manipulation.
Noodles & Company
01.2020 - 01.2021
- Operated independently providing excellent customer service to upwards of 50 patrons a day as a cashier.
- Trained two employees in food service and financial transactions.
- Responsible for keeping a certain amount of money in the register at all times.
- Opened and closed the store.
- Maintained and replenished paper goods in stock.
- Sanitized public spaces to ensure maximum customer appeal.
House Keeper
Advanced Health Care
01.2019 - 01.2020
- Executed deep and routine cleaning of 32 patients’ rooms and bathrooms, ensuring a hygienic environment for patient comfort and well-being.
- Laundered facility linens as well as patients’ laundry.
- Cultivated social interactions with patients to build trust and enhance their overall daily experience.
Dietary Aid
The Residence at Skyway Park
01.2018 - 01.2019
- Prepared three nutritious meals per day for 50 residents, including drinks and silverware.
- Accommodated residents with food allergies and religious food restrictions with meticulous attention to detail.
- Set tables with condiments, napkins, silverware, and drinkware for 15 residents.
- Cleaned and sanitized dining area, dinnerware, and kitchen after each meal service.
Hostess
On the Border
01.2018 - 12.2018
- Provided exemplary customer service in greeting and seating over 150 guests a day.
- Cleaned and sterilized restrooms to maintain high hygiene standards for customer satisfaction.
- Received, processed, and prepared 100 to-go meals daily to ensure timely service for customers.
Education
High School Equivalent Degree -
01-2021
Skills
- Optical Knowledge
- Lens Care Techniques
- Instrument Sterilization
- Cash Handling
- Customer Service and Sales
- Attention to Detail
- Time Management
- Scheduling
- Critical thinking
- Problem-solving
- Communication
- Conflict Resolution
- Team Building
- Office software
- Route Management
Timeline
Optician
Americas Best Contacts And Eyeclasses
02.2025 - Current
Sales Associate
Platte Furniture
01.2022 - 02.2025
The Joint Chiropractic Office
01.2021 - 01.2022
Noodles & Company
01.2020 - 01.2021
House Keeper
Advanced Health Care
01.2019 - 01.2020
Dietary Aid
The Residence at Skyway Park
01.2018 - 01.2019
Hostess
On the Border
01.2018 - 12.2018