Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Administrator
Solange Assisted Living
Colorado Springs
02.2024 - 10.2025
Coordinated resident activities to foster community engagement and social interaction among residents.
Managed daily administrative tasks to support staff and ensure smooth operations.
Maintained accurate resident records in electronic health record systems to ensure compliance and support quality care.
Assisted in onboarding new employees and provided training on facility procedures.
Organized supply inventory and ensured timely restocking of essential items.
Implemented safety protocols to protect residents and staff within the facility.
Managed staff schedules, organized files, and handled communications to streamline administrative processes.
Supported the development of care plans in collaboration with interdisciplinary teams.
Responded promptly to customer complaints in a professional manner.
Followed up with customer accounts to resolve unpaid or past due accounts.
Lead-Qmap
Mackenzie Place
Colorado Springs
11.2021 - 02.2024
Administered medications to residents, adhering strictly to schedules and protocols.
Coordinated medication reorder processes to ensure uninterrupted care for residents.
Documented resident care, ensuring accuracy of medical records for effective health management.
Supported residents with daily activities to promote self-sufficiency.
Provided grooming assistance to residents, promoting dignity and personal well-being.
Community Health Nurse/ Nursing Services Consultant / Family Health Administrator at Department of Health - Bureau of Family Health - Division of Newborn Screening ServicesCommunity Health Nurse/ Nursing Services Consultant / Family Health Administrator at Department of Health - Bureau of Family Health - Division of Newborn Screening Services