Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Desir Bagneris Cassandra

Colorado Springs

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
4
4
Certifications

Work History

Administrator

Solange Assisted Living
Colorado Springs
02.2024 - 10.2025
  • Coordinated resident activities to foster community engagement and social interaction among residents.
  • Managed daily administrative tasks to support staff and ensure smooth operations.
  • Maintained accurate resident records in electronic health record systems to ensure compliance and support quality care.
  • Assisted in onboarding new employees and provided training on facility procedures.
  • Organized supply inventory and ensured timely restocking of essential items.
  • Implemented safety protocols to protect residents and staff within the facility.
  • Managed staff schedules, organized files, and handled communications to streamline administrative processes.
  • Supported the development of care plans in collaboration with interdisciplinary teams.
  • Responded promptly to customer complaints in a professional manner.
  • Followed up with customer accounts to resolve unpaid or past due accounts.

Lead-Qmap

Mackenzie Place
Colorado Springs
11.2021 - 02.2024
  • Administered medications to residents, adhering strictly to schedules and protocols.
  • Coordinated medication reorder processes to ensure uninterrupted care for residents.
  • Documented resident care, ensuring accuracy of medical records for effective health management.
  • Supported residents with daily activities to promote self-sufficiency.
  • Provided grooming assistance to residents, promoting dignity and personal well-being.

Education

Automated Logistics

Army School
Virgilina, VA
03-2026

Nursing Assistant

Pikes Peak State College
Colorado Springs
05-2023

General Studies-Nursing Track

Pikes Peak State College
Colorado Springs, CO
03-2026

Skills

  • Care plan development
  • Staff support coordination
  • Medication administration
  • Inventory management
  • Scheduling
  • Filing system organization
  • Effective communication
  • Customer service
  • Time management
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Conflict resolution
  • Employee training
  • Community engagement

Languages

English
Professional
French
Native/ Bilingual
creole/Haitian
Native/ Bilingual

Certification

Qmap-Certificate

Timeline

Administrator

Solange Assisted Living
02.2024 - 10.2025

Lead-Qmap

Mackenzie Place
11.2021 - 02.2024

Automated Logistics

Army School

Nursing Assistant

Pikes Peak State College

General Studies-Nursing Track

Pikes Peak State College
Desir Bagneris Cassandra