DESHANE HARRIS

Demonstrated consistent improvement in loss prevention metrics, showcasing a commitment to operational efficiency and risk management. Operational metric shrink improvements numbers upon my positional transition was 3.62%. Over the span of operational position shrink has Improved and beat goal year after year. The current shrink metric is standing at 2.31% all while ensuring a steady decline. Improved employee satisfaction scores consistently through effective communication and proactive problem solving, with survey satisfaction being 65 out of 80 now 85 over 80. Enhancing team morale and productivity. Applied safety protocols and training to reduce workplace accidents and ensure a secure environment for both employees and customers. Adapting swiftly to changing business needs and priorities, maintaining a high level of performance and contributing to overall team success. Implementing process improvements that reduces operational costs and enhanced overall efficiency, aligning with organizational goals. Managed resources effectively, optimizing P&L performance through strategic decision making and cost-control measures. Consistently exceeded expectations in previous roles, showcasing a strong work ethic and dedication to achieving organizational goals. Showing trusted leadership experience and qualities by being an active store manager.

• Increased sales by coaching department managers on new merchandising standards.
• Shrink Numbers % change

23-24: 22%

24-25: 6%

25-25: 11%

23-26: 36%

Op Shrink

23-26: 53%

• MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
• Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store’s direction, and resolve issues; Ensure execution of the company’s strategy and direction through Playbooks and Priority Communications
• Analyze and interpret sales and financial reporting to assess opportunities and determine successes in department’s/key areas and provide guidance to the store team to consistently improve in opportunities; review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement.
• Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service, and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution.
• Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; monitor associate engagement levels and drive employer-of-choice initiatives; empower and inspire associates to make an emotional connection with customers and the community.
• Teach, coach, and train: 1) store management and associates on operational processes, merchandising standards, store appearance, and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence; 3) store leadership teams to achieve alignment and drive operational improvements.
• Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out-of-stocks; maximize turns by driving Green/Reduced Tag and Clearance