Derrick Nwagwu
Aurora
Summary
Healthcare operations leader with an MBA in Health Systems Management, spearheading teams of over 200 in high-volume settings. Achieved 30% productivity improvements and $160K in profit optimization through strategic process redesign and data-driven decision-making.
Overview
6
6
years of professional experience
Work History
Area Manager II (L5)
Amazon
Aurora
01.2026 - Current
- Led Amazon's largest operational department with over 200 associates and 2 supervisors in a high-volume fulfillment center.
- Transformed low-performing department into top operation, achieving #1 productivity (+7.13% mom) and cost rankings (+10.32% mom) and #2 quality ranking (+48.52% mom).
- Developed network-wide staffing SOP to standardize labor planning and operational practices across 1DC network.
- Managed cost metrics and KPI governance as Pick Cost Process Path Owner, overseeing executive reporting and departmental improvement strategies.
- Delivered executive-level performance reports that identified cost-saving opportunities and operational risks.
- Cultivated frontline leadership talent, resulting in promotion of supervisor to L4 Area Manager role.
Pharmacy Operations Consultant
Omdera Pharmacy
Aurora
01.2023 - Current
- Identified profit optimization opportunities exceeding $160k through reimbursement analysis and payer mix evaluation.
- Reduced revenue leakage by $20k via analysis of acquisition costs and reimbursement variances.
- Developed operational dashboards to monitor profitability, reimbursement trends, and workflow efficiency.
- Conducted business analytics to support strategic growth initiatives and enhance performance improvement.
- Facilitated expansion of delivery services utilized by approximately 80% of patients, improving access and service delivery.
Area Manager I (L4)
Amazon
Aurora
01.2024 - 12.2025
- Led teams of 125+ associates in 1M+ sq. ft. fulfillment center processing over 250K units daily.
- Managed operational KPIs, workforce planning, and productivity strategy to align with business goals.
- Achieved 30% productivity and 55% quality improvements through workflow redesign and performance management.
- Reduced quality losses by $27K, generating over $100K in operational savings.
- Developed reporting tools and dashboards for leadership to enhance decision-making and streamline operations.
Pharmacy Project Management Intern
Omdera Pharmacy
Aurora
01.2022 - 12.2023
- Coordinated pharmacy launch activities, focusing on operational setup and marketing strategies.
- Established referral relationships with healthcare providers to enhance service accessibility.
- Integrated patient delivery services to streamline operational workflows.
- Managed project schedules and timelines, ensuring alignment among team members and stakeholders.
- Oversaw pharmacy inventory management, maintaining optimal product availability.
- Developed strategic partnerships to support business growth and development initiatives.
Independent Business Operator
Self-employeed
Chadron
01.2020 - 12.2022
- Built and scaled resale and delivery operations from approximately $1.2K to over $16K in inventory value.
- Managed sourcing strategy, logistics, and customer fulfillment operations to optimize financial performance.
- Analyzed market trends to uncover and assess potential business opportunities.
Education
MBA - Health Systems Management
Grand Canyon University
Phoenix, AZ10-2024
BBA - Management & Operations
Chadron State College
Chadron, NE01-2022
Skills
- Program and project management
- Stakeholder and logistics management
- Business analytics and process improvement
- KPI and performance management
- Operational budgeting and cost control
- Strategic planning and enhancement
- Dashboard development and reporting
- Excel and basic SQL
Websites
Selected Achievements
- Network-wide SOP Owner for Amazon staffing standardization initiative
- Pick Cost Process Path Owner (PPO)
- Amazon Leadership Promotion Success: Developed and promoted supervisor to L4 Area Manager
- 30% Productivity Improvement
- 55% Quality Improvement
- $160K+ Profit Optimization Opportunities Identified
- $100K+ Operational Savings Generated
Leadership Community Impact
President, Black Employee Network (BEN) – Amazon, Directed employee engagement, leadership development, and community outreach initiatives., Coordinated more than 150 volunteer service hours supporting education and community development programs., Organized a literacy initiative delivering 200+ literacy kits to local elementary school students., Led cross-functional volunteers, stakeholder communication, event planning, and community partnerships.
Personal Information
Relocation: Open to Relocation
Timeline
Area Manager II (L5)
Amazon
01.2026 - Current
Area Manager I (L4)
Amazon
01.2024 - 12.2025
Pharmacy Operations Consultant
Omdera Pharmacy
01.2023 - Current
Pharmacy Project Management Intern
Omdera Pharmacy
01.2022 - 12.2023
Independent Business Operator
Self-employeed
01.2020 - 12.2022
MBA - Health Systems Management
Grand Canyon University
BBA - Management & Operations
Chadron State College