Dennis Andrew Brooks

• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Keeping Site Managers informed of whats going on in the work place at all times of the day
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.
• Investigated suspicious activities and persons to maintain security of premises.
• Issued access cards to authorized personnel to monitor access points.
• Examined doors, windows and gates to verify security.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Responded quickly to emergency situations to assess and deflect issues.
• Responded quickly to incidents and assessed active situations for security concerns.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Completed full building and grounds patrols to spot and investigate concerns.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Preforming exchanges and refunds to costumers with items that did not fit there needs or was not at there liking
• Helped around in every Department during the day while still working my main Job as a cashier

• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.

> Handle guest transactions efficiently and accurately, while providing excellent customer service. also keeping the dinning room clean and check on guest while there enjoying there meal from time to time.

• Answered product questions using knowledge of sales and store promotions.
• Resolved customer complaints and maintained clean and tidy checkout area.