Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hi, I’m
Denise Einav Deift
Summary
Overview
4
years of professional experience
Work History
D.holdings LLC
Wholesale Real Estate Business Owner and Manager
01.2022 - 04.2023
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Zeus group investments
Customer Relations Manager
12.2020 - 01.2022
Job overview
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Managed customer relations on ongoing basis to maximize customer retention.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Developed and implemented standards for staff to provide consistent service to customers.
O.A Group
Customer Relations Manager
02.2019 - 12.2020
Job overview
Education
The Open UniversityIsrael - Tel Aviv
Business Administration And Economics
01.2026
University Overview
- Completed University-level Coursework: Micro Organizational Behavior , [The Open University-Tel Aviv] 2023
- explores the behavior of individuals and groups in an organizational setting. concepts such as communication, motivation, leadership, power and influence, decision-making, and conflict resolution.
-
Completed Coursework: "Todd Toback-No limits sales" , 2023 - Sales training.
- Completed Coursework: " Complete Google Workspace (G Suite), Beginner - Advanced" . , 2023 .
- Completed Coursework: " Google Spreadsheet: From Level Zero" , 2023.
Skills
- Business Planning
- Employee Training
- Cross-Functional Team Management
- Coaching and Mentoring
- Negotiation
- Complex Problem-Solving
- Key Performance Indicators (KPI)
- Strategic Planning
- Verbal and Written Communication
- Social Media Platforms
- Team Leadership
- Productivity Performance
Accomplishments
Accomplishments
- Supervised team of 7 staff members.
- Achieved closed deals by completing conversations with accuracy and efficiency.
- Achieved Prolonged increase in signed customers through effectively helping with Team training.
- Establishing enduring connections grounded in sincerity and ethical principles.
- Tenacity in problem-solving, regardless of the obstacles ahead.
Languages
Hebrew
Native language
Arabic
Upper intermediate
B2
English
Proficient
C2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Wholesale Real Estate Business Owner and Manager
D.holdings LLC
01.2022 - 04.2023
Customer Relations Manager
Zeus group investments
12.2020 - 01.2022
Customer Relations Manager
O.A Group
02.2019 - 12.2020
The Open University
Business Administration And Economics
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