Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
NaphCare, Wellpath, Correct Care Solutions
05.2012 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Scheduled appointments for patients/inmates .
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Dental Assistant
Wellpath/Correct Care Solutions
05.2011 - 12.2016
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Performed general chair-side duties for general dentistry, and oral surgery.
Scheduled appointments for new and existing factoring in provider availability and scheduling loads.
Sterilized rooms and prepped equipment and instruments for 10-12 procedures daily.
Education
Dental Assistant /Radiology - Dental Assisting
Provo College
Provo, UT
04.1994
Skills
Customer Service
Data Entry
Computer Skills
Microsoft Word
Microsoft Excel
Customer and client relations
Verbal Communication
Timeline
Administrative Assistant
NaphCare, Wellpath, Correct Care Solutions
05.2012 - Current
Dental Assistant
Wellpath/Correct Care Solutions
05.2011 - 12.2016
Dental Assistant /Radiology - Dental Assisting
Provo College
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