Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Denise O'Grady

Golden

Summary

Compassionate Personal Care Assistant with experience at PASCO, skilled in grooming assistance and emotional support. Enhanced client well-being through tailored activities and meal preparation, promoting independence and quality of life. CPR certified, I excel in creating a positive atmosphere while managing household tasks efficiently.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

PASCO (Personal Assistant Services of Colorado)
04.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
  • Planned activities to encourage movement, stretching, and strength building.

Restaurant Worker

Chicago Beef and Dogs
08.2021 - Current
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.

Manager on Duty/Grocery Manager

Sprouts Market
08.2014 - 08.2018
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Developed and implemented strategies to increase sales and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.

Education

High School Diploma -

Downers Grove South HS
Downers Grove, IL
06-1991

Skills

  • Grooming assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Compassionate caregiving
  • Dressing assistance
  • CPR certified
  • Light housekeeping
  • Meal preparation
  • Client transportation

Certification

  • Certified Nursing Assistant
  • CPR
  • First Aid

Interests

  • Music
  • Knitting and Crocheting
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Crafting and DIY Projects

Timeline

Personal Care Assistant

PASCO (Personal Assistant Services of Colorado)
04.2024 - Current

Restaurant Worker

Chicago Beef and Dogs
08.2021 - Current

Manager on Duty/Grocery Manager

Sprouts Market
08.2014 - 08.2018

High School Diploma -

Downers Grove South HS

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Denise O'Grady