Denise Holbrook
Montrose
Summary
Professional with strong background in case management, prepared to make significant impact. Results-driven case management professional with track record of effective client advocacy and support. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Case Manager
Delta Hospital
07.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
RN Case Manager PRN
Starlight Home Health
05.2023 - 07.2024
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
RN Case Manager
St. Gabriels Hospice
08.2022 - 04.2023
- Completed initial comprehensive assessments. Assess, monitor, document and report progress of patient's health and condition using required documents, reports and established timelines.
- Complete an updated Plan of Care according to state regulation and communicates changes to attending physician, hospice staff, and others providing patient care.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Wellness Director
Windsor Court Senior Living
01.2022 - 08.2022
- Provided regional support for overall regulatory compliance and quality clinical services & programs. Liaison between physician offices, residents, families/responsible parties, and clinical care teams.
- Assessed, developed & initiated the Care & Service Plan for all residents. Monitored resident medical records for accuracy and regulatory compliance. Provided ongoing support in day-to-day care and clinical needs as needed. Completed regulatory reporting including incidents according to community policy and state laws.
- Ensured all infection control guidelines adhered to state guidelines. Conducted interviews, provided training, and supported professional growth of staff for two Assisted Living and Memory Care communities.
Resident Service Director
Sagora Senior Living
03.2019 - 12.2022
- Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
- Collaborated with interdisciplinary teams to develop comprehensive care strategies for residents.
- Integrated findings from history and physical examinations into reasonably ordered differential diagnoses.
- Performed initial and ongoing assessments of patients' medical, physical and psychosocial status.
RN Case Manager PRN
CarePlus Hospice
01.2022 - 06.2022
- On call rotation
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
RN Case Manager
Interim Healthcare
04.2010 - 03.2019
- Completed initial and ongoing comprehensive assessments of patient needs as assigned. Carried out MD orders while serving as the primary coordinator of all disciplines for prescribed patient care.
- Developed care plans specific to disease process and patient needs, reviewed medications with patient/caregiver, and supervised paraprofessional staff while evaluating outcomes of care while managing a case of approximately 35- 50 patients at a time.
- Provided educational support to staff and patient families. Evaluated assigned patients and plans, implements and documents nursing care.
- Performed various skilled nursing procedures and wound care in the home as ordered within the scope of practice of the registered nurse. Remained diligent in promoting patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.
Education
Associate Nursing Degree -
Weatherford College
05.2012
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Care coordination
- Community resources
Certification
- BLS/ACLS Certified
- Wound Vac therapy certified
- Infection Preventionist Training Certified
Timeline
Case Manager
Delta Hospital
07.2023 - Current
RN Case Manager PRN
Starlight Home Health
05.2023 - 07.2024
RN Case Manager
St. Gabriels Hospice
08.2022 - 04.2023
Wellness Director
Windsor Court Senior Living
01.2022 - 08.2022
RN Case Manager PRN
CarePlus Hospice
01.2022 - 06.2022
Resident Service Director
Sagora Senior Living
03.2019 - 12.2022
RN Case Manager
Interim Healthcare
04.2010 - 03.2019
Associate Nursing Degree -
Weatherford College
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