Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denise Franco

Westminster

Summary

Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.

Overview

4
4
years of professional experience

Work History

Service Valet

Valleyliving
Westminster
06.2025 - 07.2025

This valet role required keeping sanitation areas clean.

  • Maintained cleanliness and organization of valet area to enhance guest experience.
  • Ensured that the valet area was clean and free of debris at all times.
  • Answered inquiries regarding services offered by the company.
  • Displayed a positive attitude during interactions with customers and colleagues.
  • Maintained professional appearance while representing the company in public settings.
  • Performed daily checks on equipment used for valet services.

Merchidiser

Apollo Retail
Denver
03.2025 - 06.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed inventory and supplies to ensure materials were available when needed.

Store Associate

Biglots
Wheat Ridge
04.2022 - 10.2024
  • Assisted customers with product inquiries and provided excellent service.
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Operated cash register efficiently and processed customer transactions promptly.
  • Collaborated with team members to achieve daily stocking and restocking goals.
  • Ensured the cleanliness and tidiness of the store.
  • Demonstrated excellent customer service skills at all times.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Provided cash register operations and handled customer payments.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted customers with product selection, pricing and availability.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.
  • Performed daily opening and closing procedures for store operation.
  • Operated scanning equipment for price checks and stock replenishment.
  • Answered telephone to give callers store information and look up order details.
  • Answered incoming calls regarding product inquiries or orders.
  • Processed returns and exchanges according to company policy.
  • Wrapped and bagged purchases to help customers load merchandise into vehicles.
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Followed loss prevention guidelines to deter theft.
  • Reconciled daily sales transactions against cash registers totals.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Assisted customers with product selection based on their needs and preferences.

Store Associate

Walgreens Boots Alliance
Federal heights
02.2021 - 07.2023
  • Assisted customers with product inquiries and provided excellent service.
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Operated cash register efficiently and processed customer transactions promptly.
  • Collaborated with team members to achieve daily stocking and restocking goals.
  • Monitored inventory levels and reported shortages to management for timely replenishment.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Demonstrated excellent customer service skills at all times.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Provided cash register operations and handled customer payments.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted customers with product selection, pricing and availability.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.
  • Performed daily opening and closing procedures for store operation.
  • Operated scanning equipment for price checks and stock replenishment.
  • Answered telephone to give callers store information and look up order details.
  • Organized store displays to ensure maximum visibility of products.
  • Answered incoming calls regarding product inquiries or orders.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Processed returns and exchanges according to company policy.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Wrapped and bagged purchases to help customers load merchandise into vehicles.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Addressed customer questions and concerns regarding products and services.
  • Maintained cleanliness and organization of store shelves and displays.
  • Described merchandise and explained use, operation and care.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Prepared merchandise for purchase or rental.
  • Addressed customer complaints in a professional manner.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Ticketed, arranged and displayed merchandise to promote sales.

Education

High School Diploma -

Stanley
Los Angeles, CA
01-2008

Skills

  • Customer service
  • Equipment maintenance
  • Safety protocols
  • Team collaboration
  • Time management
  • Communication skills
  • Problem solving
  • Organization skills
  • Positive attitude
  • Conflict resolution
  • Attention to detail
  • Professional appearance
  • Task prioritization
  • Reliability and punctuality
  • Cash handling proficiency
  • Multitasking proficiency
  • Ability to follow directions
  • Guest education
  • Patience and composure

Languages

Spanish
Professional

Timeline

Service Valet

Valleyliving
06.2025 - 07.2025

Merchidiser

Apollo Retail
03.2025 - 06.2025

Store Associate

Biglots
04.2022 - 10.2024

Store Associate

Walgreens Boots Alliance
02.2021 - 07.2023

High School Diploma -

Stanley
Denise Franco