Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Dickson

Littleton

Summary

Experienced Community Manager with a proven track record in financial budgeting and reporting, Yardi software proficiency, and tenant satisfaction enhancement. Delivered comprehensive reporting and managed daily operations to optimize property performance.

Overview

9
9
years of professional experience

Work History

Community Manager

Alliance Residential/Greystar Property Management
Littleton
08.2019 - Current
  • Delivered comprehensive delinquency reporting to clients on a weekly basis.
  • Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
  • Supervised 8 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews.
  • Performed regular inspections on all buildings, common areas and vacant units, identifying necessary repairs.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.

Community Manager

ALLIANCE RESIDENTIAL COMPANY
Littleton
08.2016 - 08.2019
  • Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Saved money by operating community within budget.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance.
  • Improved NOI through rent growth and expense management.
  • Tactfully settled neighborhood disputes with strong communication, negotiation and issue resolution skills.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.

Education

Licensed Real Estate Agent (inactive)
Colorado

Skills

  • Yardi software proficiency
  • Income and expense management
  • Maintenance oversight
  • Tenant and eviction laws
  • Daily operations management
  • Financial budgeting and reporting
  • Understanding of amenities
  • Customer relationship management
  • Team training
  • Real Page AIRM pricing
  • Property inspections
  • Delinquency reporting
  • Team building
  • Trend analysis
  • Budget management
  • Conflict resolution

Timeline

Community Manager

Alliance Residential/Greystar Property Management
08.2019 - Current

Community Manager

ALLIANCE RESIDENTIAL COMPANY
08.2016 - 08.2019

Licensed Real Estate Agent (inactive)
Denise Dickson