Denise Dickson
Littleton
Summary
Experienced Community Manager with a proven track record in financial budgeting and reporting, Yardi software proficiency, and tenant satisfaction enhancement. Delivered comprehensive reporting and managed daily operations to optimize property performance.
Overview
9
9
years of professional experience
Work History
Community Manager
Alliance Residential/Greystar Property Management
Littleton
08.2019 - Current
- Delivered comprehensive delinquency reporting to clients on a weekly basis.
- Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
- Supervised 8 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews.
- Performed regular inspections on all buildings, common areas and vacant units, identifying necessary repairs.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
Community Manager
ALLIANCE RESIDENTIAL COMPANY
Littleton
08.2016 - 08.2019
- Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Saved money by operating community within budget.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance.
- Improved NOI through rent growth and expense management.
- Tactfully settled neighborhood disputes with strong communication, negotiation and issue resolution skills.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
Education
Licensed Real Estate Agent (inactive)
ColoradoSkills
- Yardi software proficiency
- Income and expense management
- Maintenance oversight
- Tenant and eviction laws
- Daily operations management
- Financial budgeting and reporting
- Understanding of amenities
- Customer relationship management
- Team training
- Real Page AIRM pricing
- Property inspections
- Delinquency reporting
- Team building
- Trend analysis
- Budget management
- Conflict resolution
Timeline
Community Manager
Alliance Residential/Greystar Property Management
08.2019 - Current
Community Manager
ALLIANCE RESIDENTIAL COMPANY
08.2016 - 08.2019
Licensed Real Estate Agent (inactive)
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