Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Barrera-Astorga

Brighton

Summary

Patient and empathetic individual with extensive background in conflict resolution and customer care. Always looking to expand my horizons.

Overview

8
8
years of professional experience

Work History

Call Center Representative

Aerotek
07.2020 - 06.2021
  • Effectively handled incoming calls, addressing customer inquires, resolving issues, and providing product/service information.
  • Demonstrated strong communication skills to ensure a positive customer experience.
  • Maintained accurate and detailed records of customer experience.
  • Maintained accurate and detailed records of customer interactions and transactions.

Receptionist

Solid Fence LLC
06.2018 - 02.2020
  • Answered and directed phone calls, providing information and ensuring proper connections.
  • Handled incoming and outgoing emails and mail.
  • Called customers to schedule estimates and fence installation appointments.
  • Called supplier to order material for fence installation.
  • Coordinated with the installation team to ensure timely delivery of material and meet project deadlines.

Head Chef

Ralston Creek Senior Living
08.2016 - 05.2018
  • Successfully managed breakfast and lunch preparation with culinary expertise.
  • Responsible for placing food orders with suppliers, maintaining optimal inventory levels.
  • Expertly organized and executed events and holiday food service.
  • Ensured punctuality by overseeing staff attendance and scheduling.


Server/Prep Cook

Brookdale Green Mountain
07.2013 - 05.2016
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Executed precise food preparation according to the recipes and culinary sanitation.
  • recorded and monitored food temperatures to guarantee food safety.
  • Proficient in planning and executing weekly meal preparation, optimizing efficiency.

Education

GED -

Front Range Community College
Westminster, CO
08.2018

Skills

  • Quick learner
  • Team leadership
  • Self-motivated
  • Team liaison
  • conflict resolution
  • Bilingual
  • Customer Service
  • Quality control

Timeline

Call Center Representative

Aerotek
07.2020 - 06.2021

Receptionist

Solid Fence LLC
06.2018 - 02.2020

Head Chef

Ralston Creek Senior Living
08.2016 - 05.2018

Server/Prep Cook

Brookdale Green Mountain
07.2013 - 05.2016

GED -

Front Range Community College

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Denise Barrera-Astorga