Delany Bogacz
lakewood
Summary
Dynamic Community Life Supervisor at Denver Rescue Mission with proven leadership and problem-solving skills. Expert in data analysis and team collaboration, driving operational efficiency and enhancing staff performance. Successfully implemented innovative procedures, optimizing workflows and fostering positive vendor relationships. Proficient in Microsoft Excel and dedicated to achieving high productivity standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Life Supervisor
Denver Rescue Mission
05.2025 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Directed operations for a team of 7, driving efficient workflow and maximizing productivity
- Developed and implemented innovative procedures to optimize team efficiency Conducted one-on-one meetings to drive staff efficiency and performance improvements
- Streamlined hiring processes and managed communication with temporary staffing agencies
- Facilitated de-escalation classes and created training for the Shelter Associates
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Hairstylist/ Key Holder
Sharkies Cuts for Kids
04.2024 - 03.2025
- Educated customers on products to maximize benefits.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Determined appropriate hair treatments based on conditions and textures.
Assistant Store Manager
Build A Bear Workshop
02.2021 - 04.2024
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Server Trainer
Village At Belmar
02.2017 - 09.2018
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Monitored new server performance and offered continuous support throughout training period.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Established and maintained quality control standards.
Education
No Degree - Psychology
Colorado Christian University
Denver, CONo Degree - Bachelor of Science With An Emphasis in Addiction
City Vision University
12-2026
Skills
- Accounts receivable procedures
- Data gathering and analysis
- Team collaboration
- Microsoft Excel
- Microsoft Word
- Microsoft Publisher
- Payroll processing
- Workflow management
- Relationship building
- Policy enforcement
- Staff development
- Operations management
- Attention to detail
Certification
Licensed Cosmetologist From October 2022- Current
Drivers License
Certified De-escalation Trainer
Awards
Society of High School Scholars from 2016- 2017
National Art Society in 2017
Timeline
Community Life Supervisor
Denver Rescue Mission
05.2025 - Current
Hairstylist/ Key Holder
Sharkies Cuts for Kids
04.2024 - 03.2025
Assistant Store Manager
Build A Bear Workshop
02.2021 - 04.2024
Server Trainer
Village At Belmar
02.2017 - 09.2018
No Degree - Psychology
Colorado Christian University
No Degree - Bachelor of Science With An Emphasis in Addiction
City Vision University