Delaney Johnson
Thornton
Summary
Proven Multi-Site Property Manager with 7+ years of experience at RedPeak Properties. Fosters strong customer relationships, excelled in enhancing property financial performance and resident satisfaction. Ambitious leader with exceptional communication skills and a forward-thinking
approach. Proven ability to drive initiatives and achieve outstanding results through strong team dynamics, strong interpersonal skills, and maintaining an optimistic outlook towards challenges. Seeking to leverage extensive operational and leadership experience in a Regional Property Manager Role.
Overview
7
7
years of professional experience
Work History
Multi-Site Property Manager
RedPeak Properties
Denver, CO
01.2024 - Current
- Oversee a portfolio of 11 multifamily residential properties, totaling 450 units
- Manage and maintain all aspects of overall community budget and achieve objectives for property financial performance
- Supervise day-to-day operations across all properties, managing a team of 11, including office staff, maintenance personnel, and housekeeping
- Build strong resident satisfaction and community reputation
- Analyzed market trends to inform competitive pricing strategies, resulting in improved rental income across managed sites.
Community Manager
RedPeak
Thornton, CO
11.2021 - Current
- Manage and maintain all aspects of overall community budget and finances and achieves objectives for property financial performance
- Supervise day-to-day operations of entire onsite team and ensuring all policies are being followed
- Build strong resident satisfaction and community reputation
Operations Manager
RedPeak
Denver, CO
06.2019 - 11.2021
- Work with leasing staff directly, maintain a positive living environment for community through prompt conflict resolution and consistent follow up
- Monthly management of rent and delinquency follow up
- Assisting Community Manager in day-to-day operations
Education
Bachelor of Science - Business Administration with an emphasis in Finance and Real Estate
University of Colorado At Boulder
Boulder, CO05-2019
Skills
- Thorough knowledge and skills working with Microsoft, Management Software (Yardi, REBA, Rent Cafe)
- Customer relationship management
to achieve high retention rates and
overall customer satisfaction - High attention to detail and the
desire to drive towards resolutions - Excellent written and verbal
communication skills
- Budget management and cost
control - Team leadership and staff development
- Vendor Management
Key Achievements
- Successfully managed the sale and operational transition of The Seasons of Cherry Creek (587 units), overseeing day-to-day operations and contributing to a successful transaction under a tight timeline.
- Oversaw and managed all aspects of operational transition for a newly acquired community, Hadley Apartments (140 units).
- RedPeak Rookie of the Year Award (2019)
- RedPeak Team Impact Award (2020)
- Promoted through three progressive leadership roles within the same organization over a seven-year period.
Timeline
Multi-Site Property Manager
RedPeak Properties
01.2024 - Current
Community Manager
RedPeak
11.2021 - Current
Operations Manager
RedPeak
06.2019 - 11.2021
Bachelor of Science - Business Administration with an emphasis in Finance and Real Estate
University of Colorado At Boulder