Detail-oriented and resident/customer-focused professional with experience in healthcare operations, team leadership, and administrative support. Experienced coordinating daily operations, training staff, communicating across departments, managing priorities, and delivering exceptional service in fast-paced environments. Recognized for strong organization, professionalism, and the ability to build positive relationships with both residents/customers and coworkers.
Overview
5
5
years of professional experience
Work History
Housekeeper/Laundry Worker/Assistant Manager of Operations
Healthcare Services Group
Las Vegas
11.2024 - 03.2026
Trained housekeeping staff on cleaning procedures and safety standards for optimal performance.
Coordinated daily assignments, enhancing efficiency in room cleaning and maintenance schedules.
Coordinated with other departments to promptly address guest requests, enhancing service delivery.
Ensured cleanliness and hygiene in patient areas and common spaces through rigorous inspections.
Utilized appropriate cleaning chemicals and equipment to maintain various surfaces effectively.
Managed inventory of cleaning supplies to ensure availability and readiness for operations.
Reported maintenance issues to management for prompt resolution, improving guest satisfaction.
Followed safety protocols to uphold a secure working environment at all times.
Operated washers and dryers according to safety protocols and manufacturer guidelines.
Organized and folded dried linens and articles for easy storage.
Transported laundry in carts and sorted dirty items by load type.
Cashier/Sandwich Artist
Firehouse Subs
Las Vegas
04.2021 - 09.2021
Operated cash register, processing customer transactions accurately and efficiently.