Dekoven Irvin
Lakewood
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Operations Manager
Dollar Tree
12.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
Shipping and Receiving Clerk
Chevrolet Motors
04.2022 - 07.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Warehouse Worker/Forklift Operator
Publication Printers
09.2018 - 09.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Shift Manager
McDonald's
04.2011 - 06.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Porter
Travel Centers of America
01.2009 - 01.2011
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
Machine Operator
Image Molding
01.2006 - 01.2007
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
Property Manager
Clinton Place Apartments
01.2003 - 01.2005
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Education
High school diploma or GED -
East Chicago Central High School
06.1994
Skills
- Warehouse experience (7 years)
- Forklift (5 years)
- Hand and power tools
- Apartment Maintenance
Timeline
Operations Manager
Dollar Tree
12.2023 - Current
Shipping and Receiving Clerk
Chevrolet Motors
04.2022 - 07.2023
Warehouse Worker/Forklift Operator
Publication Printers
09.2018 - 09.2020
Shift Manager
McDonald's
04.2011 - 06.2018
Porter
Travel Centers of America
01.2009 - 01.2011
Machine Operator
Image Molding
01.2006 - 01.2007
Property Manager
Clinton Place Apartments
01.2003 - 01.2005
High school diploma or GED -
East Chicago Central High School
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